- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Reset to Default settings, if that does not work, shut down printer, unplug power from printer, shut down computer unplug power from computer, wait 20 seconds, plug power in to computer plug power in to printer, wait 5 seconds, boot computer, turn on printer.
NOTE: This should solve most problems with printers.
If still not working you have a faulty Toner unit.
This error message usually means that your waste toner storage is full and it has to be changed. If this is not done you will have issues with printing. Check your user manual and see where the waste toner container is and it will also give you numbers for reordering new container from manufacturers site. Hope this helps.
Hi - take the waste toner unit out and restart the printer. You'll now have a different error 'Check Waste Toner'. Open the front cover and put the waste toner back in. Let the printer go through the usual checks and hopefully all should be well.
In my experience this can be caused by not shutting the printer down fully before changing the waste toner. JohnnySheffield
Did you replace the waste (used) toner cartridge or the empty toner cartridge? These copiers have 2 "cartridges" .... one is waste (used) toner, the other is "new" toner for copying / printing etc. Some newer copiers have All in One units....Drum, New Toner, Waste (used) Toner. If you replaced the Waste Toner container (or dumped it) that should reset the code or error message.
hey, wel if the copier is showing a message saying that the waste toner is full it means the waste toner deposit is attached to the drum unit.
so, open up the frotn cover, pull down the (drum)-lock lever, it should release the left cover, then pull towards you the drum unit, and there you go. the black case with a small trasparent cap is the waste toner deposit.
you have two ways to go.
1 you may remove that rounded transparent plastic cap and be able to vaccum the waste toner (dont even try reusing that toner, it wont work ok) or
2 you can go the other way wich allows you to easily vaccum it: remove the drum (the roller itself) then the charger roller, then the cleaning blade and there yo go again, but now you got more space to vaccum and believe me it is easier this way.
an additional choice would be to buy a new drum unit gpr18 i think (check please) and forget all about vaccum-ing.
The wate motor transfers (you guess it) waste toner to the waste toner bottle. If the bottle fills up, the motor cannot transfer more waste to it. This is rare, for the printer should ask for a new waste toner bottle when the previous one fills. However,it happens frequently when users try to empty and clean the bottle instead of replacing it.
If a new waste toner bottle is in place, then the printer needs a new motor, which can only be purchased through an Authorized Service Center.