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I have bought a panasonic TV TH-50PZ80A , approximately 20 days ago , when we trun on it doen't turn on , the power and evrything is ok, the red small light is not on, What can be problem?

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There is likely a problem with the power supply. Given that this unit is only 20 days old, don't waste any of your time on it. Return it for a warranty exchange.

Dan

Posted on Dec 18, 2008

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I have a 56 in hdtv Panasonic tv will not come on green light flashes 20 times then goes to red. Help, on disability fixed income & cant afford to get repair or new tv. Please help, as soon as poss


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Red spot on screen


Got the same problem with same TV (PT-61-LCX65) that was bought 4 years go in 2006 - first red spot appeared, then few weeks ago got green one nearby. Fixed it for free.
I called Panasonic using the phone number in the manual (1-888-843-9788), selected Service, told that I got the problem which is most probably "a manufacturer's defect" that should be fixed for free - they redirected me to next step, then to next one and in about 20 minutes they arranged me a home-visit by support person (the guy had to drive 2 hours to get here!). Every thing went _very_ smoothly, I am very satisfied with Panasonic's support, it was just one call with few redirections.
The service guy came in two days, unscrewed back panel, connected some kind of box to one of the boards (eeprom programmer?), turned TV onto some channel and let the box do its job for about 5 minutes - then all of a sudden spots disappeared and picture is OK now. The service guy told me that the overall picture quality should have also improved all across the screen, I guess TV sends some kind of feedback to that box for optimization.
It was free service, the service guy mentioned something about law action and that Panasonic is required to fix that for free.

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1 Answer

I have two large spots on my screen on red one blue what is it? How can i fix it ?


Got the same problem with PT-61-LCX65 that was bought 4 years ago in 2006 - first red spot appeared, then few weeks ago got green one nearby. Fixed it for free.
I called Panasonic using the phone number in the manual (1-888-843-9788), selected Service, told that I got the problem which is most probably "a manufacturer's defect" that should be fixed for free - they redirected me to the next step, then to the next one and in about 20 minutes they arranged me a home-visit by a support person (the guy had to drive 2 hours to get here!). Everything went _very_ smoothly, I am very satisfied with Panasonic's support, it was just one call with few redirections.
The service guy came in two days, unscrewed the back panel, connected some kind of a box to one of the boards (eprom programmer?), turned TV onto some channel and let the box do its job for about 5 minutes - then all of a sudden the spots disappeared and the picture is OK now. The service guy told me that the overall picture quality should have been also improved all across the screen, I guess TV sends some kind of feedback to that box for optimization.
It was a free service, the service guy mentioned something about law action and that Panasonic is required to fix that for free.

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It is software, ans is replaced for free even if it is out of warrantee.
Don't rush to replace the lamp, it is probably OK.
Got the same problem with same TV (PT-61-LCX65) that was bought 4 years go in 2006 - first red spot appeared, then few weeks ago got green one nearby. Fixed it for free.
I called Panasonic using the phone number in the manual (1-888-843-9788), selected Service, told that I got the problem which is most probably "a manufacturer's defect" that should be fixed for free - they redirected me to next step, then to next one and in about 20 minutes they arranged me a home-visit by support person (the guy had to drive 2 hours to get here!). Every thing went _very_ smoothly, I am very satisfied with Panasonic's support, it was just one call with few redirections.
The service guy came in two days, unscrewed back panel, connected some kind of box to one of the boards (eeprom programmer?), turned TV onto some channel and let the box do its job for about 5 minutes - then all of a sudden spots disappeared and picture is OK now. The service guy told me that the overall picture quality should have also improved all across the screen, I guess TV sends some kind of feedback to that box for optimization.
It was free service, the service guy mentioned something about law action and that Panasonic is required to fix that for free.

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3 Answers

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Got the same problem with same TV (PT-61-LCX65) that was bought 4 years go in 2006 - first red spot appeared, then few weeks ago got green one nearby. Fixed it for free.
I called Panasonic using the phone number in the manual (1-888-843-9788), selected Service, told that I got the problem which is most probably "a manufacturer's defect" that should be fixed for free - they redirected me to next step, then to next one and in about 20 minutes they arranged me a home-visit by support person (the guy had to drive 2 hours to get here!). Every thing went _very_ smoothly, I am very satisfied with Panasonic's support, it was just one call with few redirections.
The service guy came in two days, unscrewed back panel, connected some kind of box to one of the boards (eeprom programmer?), turned TV onto some channel and let the box do its job for about 5 minutes - then all of a sudden spots disappeared and picture is OK now. The service guy told me that the overall picture quality should have also improved all across the screen, I guess TV sends some kind of feedback to that box for optimization.
It was free service, the service guy mentioned something about law action and that Panasonic is required to fix that for free.

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2 Answers

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Got the same problem with same TV (PT-61-LCX65) that was bought 4 years ago in 2006 - first red spot appeared, then few weeks ago got green one nearby. Fixed it for free.
I called Panasonic using the phone number in the manual (1-888-843-9788), selected Service, told that I got the problem which is most probably "a manufacturer's defect" that should be fixed for free - they redirected me to the next step, then to the next one and in about 20 minutes they arranged me a home-visit by a support person (the guy had to drive 2 hours to get here!). Everything went _very_ smoothly, I am very satisfied with Panasonic's support, it was just one call with few redirections.
The service guy came in two days, unscrewed the back panel, connected some kind of a box to one of the boards (eprom programmer?), turned TV onto some channel and let the box do its job for about 5 minutes - then all of a sudden the spots disappeared and the picture is OK now. The service guy told me that the overall picture quality should have been also improved all across the screen, I guess TV sends some kind of feedback to that box for optimization.
It was a free service, the service guy mentioned something about law action and that Panasonic is required to fix that for free.

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