Question about SanDisk Sansa e250 MP3 Player

1 Answer

Sandick sansa e250 player

I try the rec button and plug it on the computer and it still saying database and then it goes blank and the computer still doesnt recongize it

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  • theno1bigun Dec 19, 2008

    when plugged into the computer, it continuously shows on the screen, "Connected, then writing then Refreshing Database" but the comp does not recognize it and neither does WMP11.

  • prabhakar144 Jan 06, 2009

    dear sir

    this is prabhakar,i want need sansa mp3 player service centers in hyderabad where is the exactly location.plz imdeatly send to me my mail id

    prabahakar144@gmail.com



    thanking

    prabhakar

  • theno1bigun May 11, 2010

    How do i get it? can you give me a link?

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Download the Sansa Recovery Tool and run it.

Posted on Dec 30, 2008

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1 Answer

I was updating my Sansa e250 player while connected to my computer (windows xp), and then when I disconnected it (using the "safely disconnect hardware button), the usual message appeared on the Sansa --...


You will need to get your player into Recover mode.

1) Move "Hold Switch" to "Hold"
2) Press REC switch and power on switch untill the display shows "Recover Mode"
3) Then connect your player to your PC. The player should now show up as a removable drive.
4) Open "Notepad" on your PC and save an empty file named sansa.fmt on that removable drive.
5) Safely remove the drive and move "hold" switch to "No-Hold"
6) The display should say something like "formatting"
7) Then your Sansa will restart in MTP mode.

May 14, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

I turn on my sansa e250 it goes to refresh database, then blanks


There are two connection settings in USB: MTP and MSC. For some reason MTP is the default, but it doesn't connect properly on all computers. Select MSC and plug the player in again, the computer will recognize sansa e250 but not show the driver just yet. It is installing recognition software (just basic drivers - nothing heavy) and it doesnt tell you what its doing until its complete. WAIT FOR IT. Once it is complete you will see both the sansa e250 and the removable memory slot in your "my computer" now you're good to go.

Mar 30, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

E250 startup problem


Download the Sansa Recovery Tool, and then repeat the same procedure that you followed above.

Feb 19, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Recently i encountered this Refresh Database problem, whenever i switch ON my player it shows Refresh Database, even it doesn't switch OFF. I need to remove my battery to switch off my player, i tried to...


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + (REC button for Sansa e200 series) button, and reconnect the player to the computer while holding the volume + (REC button for Sansa e200 series) button in. Keep holding the volume + (REC button for Sansa e200 series) button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Dec 18, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Messed Up.


hi what you need to do is put the mp3 into recovery mode to do this follow these instructions
1 with mp3 player off push hold/lock button to lock position(this is what you press to stop you pressing buttons when its playing it locks the buttons out) switch this to lock
2 press and hold rec button on left hand side keep holding down
3 whilst holding rec switch mp3 player on keep holding rec button untill it comes on it should now say recovery mode.

Dont do this whilst plugged into computer and dont plug into computer after its in recovery mode untill told to

once its in recovery mode got sandisk website and download the latest firmware once you have downloaded it onto your computer then open the file on your computer it will then talk you through the rest of the procedure this will solve your problem.

Let me know how you get on or if you need further assistance ok

Apr 09, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa e250


hi follow these instructions ok
1 with mp3 player off switch lock/hold to on
2 press and hold down rec button on left hand side keep holding down
3 switch on whilst still holding down rec
4 it should now say recovery mode
dont do nothing just yet dont connect to computer ok first goto sandisk website and download the latest firmware once downloaded open the file and it will tell you how to install this onto mp3 player.

you should no longer have your problem
let me know how you get on and also if you need further assistance ok

Apr 09, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Wont load


hi try this
1 with mp3 player off switch lock/hold button to on
2 press and hold rec button on left hand side keep held down
3 switch on whilst still holding down rec
4 it should now say recovery mode
dont do nothing now dont connect to computer before you do this goto sandisk website and download the latest firmware once downloaded open the file then it will take you through the process of updating the firmware ok
let me know how you get on ok and if you need further assistance ok

Apr 09, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Refresh database fail


Hi try this for me see if you can put your mp3 into recovery mode if it goes into recovery mode then i tell you what you need to do next ok follow these instructions
1. with mp3 off switch lock button to on position
2. press and hold rec button on left hand side
3 whilst holding down rec button switch mp3 on this should now be in recovery mode let me know if you get this far ok

Feb 23, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Bad Song caused screen to go blank!


move the button HOLD switch ON,to see orange.Hold down REC button and with the REc button holding down,connect the player to the computer.this is Recovery Mode.If your computer recougnize your plaer like 16mbFormat,everything is ok,in this case do as i say in the following text.(if it doesn't been recougnized by the computer...i can't help you)Go to START-PROGRAMS-ACCESORIES-NOTEPAD.IN the new text notepad,do not write anything,go to file-save as.In the box "Save as type" select "all files" and in the box "file name" write :sansa.fmt
Save the notepad file on desktop and copy it in your "16mbFormat"sansa player in recovery mode.16mbFormat is the name of your player in recovery mode wich you will find in My computer.Do not copy anything at there.like music or other files.after that disconect your player and enjoy.this is FORMAT in Recovery MOde.

Feb 14, 2008 | SanDisk Sansa e250 MP3 Player

3 Answers

Sansa e250 has Refresh Database Frozen


Try this;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://rapidshare.com/files/67740173/e200fw01.00.12.exe____

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.




Best of Luck.

Please RATE my solution at the bottom.

Nov 23, 2007 | SanDisk Sansa e250 MP3 Player

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