Question about Sony Cyber-shot DSC-W50 Digital Camera

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Flash doesn't work

My camera shows the icon that the flash is on but when I take a picture that is in the dark, the flash doesn't work. What could be wrong? Thanks, Laura :)

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  • Laura Baeza Mar 28, 2007

    UPDATE.....I fiddled with my camera while I was waiting for a reply from this site and got my flash working. I had enabled the arrow down symbol and that was preventing the flash from working. It works now! Thanks so much for your prompt advice. Laura :)

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In order to repair the above mentioned error you should replace the flash circuit board part number:A1166208A.Price for the spare part is 35 Euro (for my account). If you need more info please advice.

Posted on Mar 28, 2007

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Hello Laura, Try to hard reset the camera at first. This can be done by removing the battery and pressing the power button for about 1-2 min (keep it pressed). After that, press every other button twice (including zoom, menu and shuter buttons). Then press again the power button for about 1-2 min. After that reconnect the battery and go to auto-settings. If this doesn't work there is a problem with either the camera's firmware or the internal flash capacitor. Either of these will require service intervention because they will need to dissasemble the camera and run a diagnostic. This shouldn't be an expensive repair IF the camera doesn't show on the screen an error message something like E:16:00 blinking (when you take pictures). If this is the case, the flash assembly is damaged and needs to be replaced (this costs about $50-$60) otherwise it should be cheaper. For more informations please reply back.

Posted on Mar 28, 2007

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In warranty case however, in order to repair the above mentioned error you should replace the flash circuit board part number:A1166208A.Price for the spare part is 35 Euro (for my account). If you need more info please advice.

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