Question about Computers & Internet
MY E DRIVE (DVD RW) DRIVE HAS DISAPPEARED FROM MY ACER LAPTOP (WINDOWS VISTA) - I HAD BEEN BURNING A DVD VIA NERO WHICH BURNED SUCCESSFULLY AND WHEN I TRIED TO BURN A NEW COPY THE E DRIVE HAD DISAPPEARED.
I HAVE TRIED SYSTEM RESTORE TO VARIOUS DATES AND NOTHING RESOLVED.
I HAVE CHECKED VIA CONTROL PANEL IN DEVICE MANAGER AND IT DETAILED THE FOLLOWING INFORMATION:
OPTIARC DVD RW AD-7530A ATA DEVICE
DEV TYPE DVD/CD-ROM DRIVES
MANU STANDARD CD-ROM DRIVES
LOC LOC 0 CHANNEL 1, TARGET O, LUN 0
THE ERROR MESSAGE IT DISPLAYS IS AS FOLLOWS:
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.
WHEN I CLICK FOR SOLUTIONS NOTHING HAPPENS - AND NO SOLUTIONS ARE DISPLAYED.
IN ADDITION, WHEN I CHECK THE DEVICE VIA DEVICE MANAGER - IT DOES SAY DEVICE IS WORKING BUT IT IS NOT DISPLAYED ON MY COMPUTER FOLDER & IS NOT READING ANY DISCS.
This is a known issue check the microsoft website on how to work on this,. look for the part where you need to do something with your registry.
Posted on Dec 18, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 01, 2011 | Acer 4220-2346 Notebook
Jan 29, 2011 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...
Mar 21, 2010 | Acer Aspire 4730-4947 Notebook
Oct 14, 2009 | Sony Toshiba Qosmio F45-AV411 Notebook
Oct 05, 2009 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...
Apr 22, 2009 | Computers & Internet
Jul 02, 2008 | Acer Aspire 5500 5570-2609 Laptop
564 people viewed this question
Usually answered in minutes!