Question about Webroot Spy Sweeper (spysweeper) for PC

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My Webroot Internet essentials now say's it is expired OS: Window

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Posted on Jan 02, 2009

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Spysweeper and internet explorer


Webroot is an Internet security company based out of Colorado.
The company, founded in 1997, offers Internet security programs for businesses and home users.
The Webroot Internet Security Essentials and Webroot Internet Security Complete programs include a firewall that's designed to monitor incoming data and filter out potentially unsafe data.
Consequently, Webroot does not recommend that you disable the firewall.
Nevertheless, if you want to use a different firewall or if the firewall is blocking legitimate data, disable it with a few clicks.

Launch the Webroot program.
Click "Edit Settings" under "PC Security" in the "Home" panel.
The PC Security panel opens.
Click the "Firewall" tab.
Check the circle next to "Allow All Traffic." The Webroot Firewall is now disabled.

Jul 13, 2013 | Webroot AntiVirus with AntiSpyware &...

2 Answers

Auto re-newal keeps stating it is expired.


There is a distinction between the program and the subscription for updates. Updates usually get purchased for a year at a time. YOU want the updates, so renew.

Feb 25, 2011 | Webroot AntiVirus with AntiSpyware &...

1 Answer

Error message


What type? Please describe. However is the error is upon installation here are some tips:

The Windows Installer Service is required to install Spy Sweeper/Webroot AntiVirus 5.8 or Spy Sweeper/Webroot AntiVirus/Webroot Internet Security Essential 6.1. However, by Microsoft's design, the Windows Installer in not available in Safe Mode. On rare occasions Safe Mode installation is still desirable, so Webroot has engineered a method to make this possible. This method uses a file called "SafeCore.exe".

If the installation is performed using "Safe Mode with Networking" and an active internet connection is available, the Version Guard feature of our installer will automatically download and run SafeCore.exe. No action on the part of the user is required. Otherwise SafeCore.exe will need to manually be placed in the same folder as the standard Webroot software installer.

(Example: if the installer file is already on the Windows desktop, copy SafeCore.exe to the desktop as well, and then run the Webroot AntiVirus/Spy Sweeper/Webroot Internet Security Essentials 5.8/6.0 installer to begin the installation process).

To obtain a copy of SafeCore.exe, please first check what version of the Webroot software you are trying to install. Right click on the installer and choose Properties, and then click on the Version tab. A File version will be listed.

  • If the file version is 5.8.1.55, please click SafeCore.exe to download the SafeCore files specifically designed for 5.8.1.55 and place it in the same folder that the installer is located in.
  • If the file version is 6.1.0.128, please click SafeCore.exe to download the SafeCore files specifically designed for 6.0.2.22 and place it in the same folder that the installer is located in.
  • If the file version is different than the two listed above, please contact Webroot Technical Support for an alternative option.

If the computer you are trying to install on does not have a network connection, it may be required to transfer this file from one machine to another using removable media such as a USB drive or CD-ROM.

If installing Spy Sweeper/Webroot AntiVirus/Webroot Internet Security Essentials 6.0, the Backup Component may not install completely in Safe Mode since it contains components that require the Windows Installer Service to install completely. You will need to re-run the installation in normal mode to activate the Backup component.

Feb 21, 2011 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

I tried to do an update on my webroot internet security essentials. It said there was another program running that needed to be uninstalled before I can update. It uninstalled everything. Now I'm having...


You may have another anti-virus program running which is preventing you from running your Wbebroot program. You can only have one anti virus program running at a time as they usually conflict with one another. With XP, you may have downloaded Microsoft Security Essentials. You can see if it's loaded and running by clicking on Start, Control Panel, Administrative Tools, and Services. Scroll down to the "M's" and see if the "Microsoft Antimalware Service" is listed. If it is, double click on it, and then stop the service by clicking on STOP. Then change the :startup type" to Manual and click on apply and OK. After you do this (or if the Microsoft Antimalware Service is not listed) perform the following.
Shut down yur PC and then power it back up. Immeadiately start tapping the F8 key until you see a menu titled "Windows advanced Options". Use the arrow keys to highlight "Safe Mode with Networking" and press enter. At the log-in screen click on Administrator and then click on "yes" to proceed into safe mode.
Windows will load witha minimal set of drivers. Now put in your Wbroot CD and try to load the program. If if dowsn't load, use "Add Remove Programs"in Control Panel to remove the program, After the program is removed, shut down your computer, start it again in safe mode, and then you should be able to load your Webroot software.
Finally shut down your computer and restart it in the normal manner, If Webroot still will not function, some other program you have loaded is interfering with it. You will have to find and remove the program or contact Webroot for further assistance.
If you have any additional questions contact me by clicking on the "Add a comment" link located under your problem description on FixYa. Also, if you believe that this information was helpful to you, please return to the FixYa website and rate my response to your question.
Best regards,
Yavacotech

Dec 24, 2010 | Computers & Internet

1 Answer

Can not get webroot antivirus to do a scan. It does not expire until May 2011


Get a better anti-virus solution: use Avast, it is much better. Go to www.filehippo.com to download it. Once you are at filehippo, you will find many different, free security downloads, but Avast is the best one there (including Microsoft's Security Essentials).

For Root Kit issues, try RootkitRevealer

Oct 13, 2010 | Webroot AntiVirus with AntiSpyware &...

1 Answer

I HAVE THE WEBROOT INTERNET ESSENTIALS OF MY


Backup account login error "Backup Instance not initialized"

Here is the article if this is the error you got.?
It states you should update your webroot definitions or .net framework software is not working properly.

http://support.webroot.com/cgi-bin/webroot.cfg/php/enduser/std_adp.php?p_faqid=2006&p_created=1266430264&p_topview=1

Jul 26, 2010 | Webroot Internet Essentials (667208834105)...

1 Answer

I need drivers for webroot internet on windows 7 on a sony 64 bit


You need to contact webroot to get this kind of stuff. It's their program and it might not be compatible with Win 7 64-bit.

Nov 27, 2009 | Webroot Internet Essentials (83210)

1 Answer

I can't send a email with an attachment


Click on Start -> Settings -> Control panel -> Open Windows Firewall -> now turn it off.

Check if this work for you. or if you have any antivirus software installed then firewall of antivirus can also be a problem.also try to turn it off.

Mar 10, 2009 | Webroot Internet Essentials (83210)

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