Question about Dell 3100cn Laser Printer

1 Answer

Diagonal lines on print

This printer went from rainbow dusting across the entire page, no print visible. after cleaning and inspecting the printer and re-installing the toner carts, i get diagonal bars across the page in color no in black print. when i look in at the toner units the toner mag roller has candy cane stripes of toner in the cyan, yellow. replaced black, it was out, replaced cyan, had no yellow at the time. cyan still looks like striped mag roller. any thoughts

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  • Anonymous Mar 16, 2014

    I have a 6180N and when my colored pages come out they have what looks like a small banner in CYAN going across each page horizontally in some form or step and repeat fashion, It is mainly on the left side of the page but is also lightly on the right? I have no error messages and total page print count is 3222. Any ideas? This was new in 09 when I got it. Thanks

  • Anonymous Mar 26, 2014

    How do I get the printer to respond to the print command?

  • Anonymous Mar 27, 2014

    When I print only black sometimes cyan toner droped on the top of the paper ... :-( Could you help me ?

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  • 191 Answers

Hi,
Follow these steps.

Print Quality Problems on 3010cn.
Reset the NVRAM On the 3010cn

To reset the NVRAM, perform the following steps:

  1. Press the Menu button.

  2. Press the diagonal lines on print - down%20arrow%203100cn.jpg (down arrow) button on the printer until Configure appears, and then press the (right arrow) button on the printer or return%20arrow%203100cn.jpg (Set) button.

  3. Presdiagonal lines on print - down%20arrow%203100cn.jpga.net/uploads/images/down%20arrow%203100cn.jpg" alt="down%20arrow%203100cn.jpg" class="h_mi" /> on the printer until Maintenance on the printer or returndiagonal lines on print - down%20arrow%203100cn.jpgass=.

  4. Press the until Init NVRAM appears, and then diagonal lines on print - return%20arrow%203100cn.jpgxya.net/uploads/images/right%20arrow%203100cn.jpg" alt="right%20arrow%203100cn.jpg" class="h_mi" /> or .

  5. Press return%20arrow%203100cn.jpgInitializing and Restart Printer will appear.

  6. Power off the printer and power back on.

To print the Gradation [ESS] test print, perform the following steps:
  1. Power off the printer.

  2. Hold down the up and down arrow buttons on the prindiagonal lines on print - return%20arrow%203100cn.jpgn. This will bring up a Customer Mode menu.

  3. Press the down arrow button until Test Print appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down adiagonal lines on print - return%20arrow%203100cn.jpgion [ESS] appears and press the return%20arrow%203100cn.jpg button.

  5. Press the return%20arrow%203100cn.jpg button. On the LCD, Processing appears and the test page is printed.

  6. Power off the printer and power back on.



To print all four 20% toner test prints, perform the following step:

  • Hold down the up and down arrow buttons on the printer and power the printer on.

  • Press the down arrodiagonal lines on print - return%20arrow%203100cn.jpgt appears and press the return%20arrdiagonal lines on print - return%20arrow%203100cn.jpgi button.

  • Press the down arrow until Cyan20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  • button.diagonal lines on print - return%20arrow%203100cn.jpg

  • Press the Cancel button.

  • Press the down arrow until Magenta20% [ESS] appears and press the return%20arrow%203100cn.jdiagonal lines on print - return%20arrow%203100cn.jpg<br /><br />
<li class=Press the diagonal button. The test print will print.

  • Press the Cancel button.

  • Press the down arrow until Yellow20% [ESS] appears and press the button.

  • Press the return%20arrow%203100cn.jpg button. The test print will print.

  • Press the Cancel button.

  • Press the down arrow until Black20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  • Press the return%20arrow%203100cdiagonal lines on print - open%20front%20and%20top%20cover%203100cn.jpg will print.<br /><br />
<li class=Press the Cancel button.

  • Power off the printer and power back on.

  • Reseat the drum cartridge, perform the following steps:
    1. Power off tdiagonal lines on print - lift%20drum%20cartridge%20lever%203100cn.jpgwer cable.
    2. Pull to open the front cover and then lift to open the top cover. (Figure 1)

      open%20front%20and%20top%20cover%203100cn.jpg
    3. Raise the lever on the top right side of the drum cartridge. (Figure 2)

      lift%20drum%20cartridge%20lever%203100cn.jpg

      Figure 2 - Raise Lever to Release Drum Cartridge

    4. Grasp the drum cartridge by the handle and lift up and out. (Figure 3)

      remove%20drum%20cartridge1%203100cn.jpg

      Figure 3 - Remove Drum Cartridge

    5. Insert the drum cartridge.
    6. Close the top and front covers.
    7. Plug in the power cable.
    8. Power on the printer.


    Posted on Dec 20, 2007

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    1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.
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    1. Please open the "Solution center" again and go to the "Maintenance" Tab.
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    5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
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    A technique to improve print quality is to try and clean the cartridge nozzles. You may clean the cartridge by following the steps given below:
    1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.
    2. Select "Clean and Fix Horizontal streaks." Click on "Print". This will produce a printed page.
    The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.
    If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:
    1. Please open the "Solution center" again and go to the "Maintenance" Tab.
    2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.
    3. Get a damp paper towel.
    4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
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    A technique to improve print quality is to try and clean the cartridge nozzles. You may clean the cartridge by following the steps given below:
    1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.
    2. Select "Clean and Fix Horizontal streaks." Click on "Print". This will produce a printed page.
    The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.
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    1. Please open the "Solution center" again and go to the "Maintenance" Tab.
    2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.
    3. Get a damp paper towel.
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    1. Please open the "Solution center" again and go to the "Maintenance" Tab.
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