Question about Sony DAV-C990 System

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Black box showing up while viewing DVDs

I have played DVDs on my Sony DAV-C990 for a couple of years now. Recently, I have been getting a blacked out area on the TV screen while the DVD is playing. It takes up approximately 1/3 of the lower portion of the screen. I have played around with virtually every menu feature but am unable to get the blacked out area to disappear. The blacked out area only appears when playing DVDs. The AV system is connected to a Sony HD projection TV. At times, the black box will disappear revealing the full screen for a split second that pop right back on. Any assistance would be greatly appreciated.

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Go to your TV remote, in the menu find the closed caption or sometimes it is on the remote itself. Turn off the closed caption. this should solve your problem. Good Luck

Posted on Mar 28, 2007

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