Question about Canon imageCLASS MF3240 All-In-One Laser Printer

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Canon MF3240 Paper Jam - No Real Jam

I recently had a paper jam in my Canon MF3240 all-in-one printer. I followed the instructions to remove the jam, but after clearing the paper and closing the printer, the device does not recognize that the paper jam is removed. The red light keeps blinking.

I've checked repeatedly, and there is no paper jam. Yet, with the system still thinking the jam is there, I cannot do anything with the printer. I tried shutting the printer off, but that does nothing to solve the problem.

What can I do to solve this?

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  • Anonymous Mar 24, 2009

    same problem. removed the jammed paper, the error message keep showing.

  • yyang6902 May 18, 2009

    i have the same problem with my mf3240

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  • Contributor
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Probably the lightweight paper sensor is struck in its "paper sensed" position. Unplug the printer and turn it upside down. Give a few smashes on the bottom and/or the side panels. The sensor will (hopefully) fall back to its place.

Posted on Jul 29, 2011

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Try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Posted on Jun 03, 2009

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I have had multiple paper jams in the past and resolved the issue every-time. This time was tougher, and I almost thru the machine away. Although, as I was disconnecting the unit, I noticed on the back side of printer was a cover. I pulled it off and there was bunched up small piece of paper. I took out and put back together and the printer is working again.

Corey

Posted on Jun 12, 2013

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Pick up paper but in half printing paper jam problems also

Posted on May 16, 2013

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