After using it at work for a few days the battery died when i got home i plugged it in to my laptop to charge. Since then it will not power on or do anything, the buttons are lite up blue when it is plugged into the computer but it will still not turn on or be installed. It is not even 2 mo old! Bought from Walmart. Help!
Many laptops do not have enough power resources to keep an mp3 player charged/properly functioning. To test, you will need to close all running programs, and devote the laptop solely to the function of charging the mp3 player (the laptop will need to be plugged into a wall outlet even if it has its own battery). This is not a guaranteed fix, but it is your only hope with a laptop. You will not experience the same problem on a desktop unless that mp3 player's hardware itself is faulty.
-Tha Mp3 Doctor
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