After using it at work for a few days the battery died when i got home i plugged it in to my laptop to charge. Since then it will not power on or do anything, the buttons are lite up blue when it is plugged into the computer but it will still not turn on or be installed. It is not even 2 mo old! Bought from Walmart. Help!
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Re: will not come on or be installed
Many laptops do not have enough power resources to keep an mp3 player charged/properly functioning. To test, you will need to close all running programs, and devote the laptop solely to the function of charging the mp3 player (the laptop will need to be plugged into a wall outlet even if it has its own battery). This is not a guaranteed fix, but it is your only hope with a laptop. You will not experience the same problem on a desktop unless that mp3 player's hardware itself is faulty.
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Extend your battery life on your laptop, do not leave it plugged in and charging all of the time. When a laptop is constantly charging, it will deplete the cells on the battery. Two ways to combat this, charge your laptop fully and remove the battery while it is plugged in, or you can run your laptop on battery power a few times a week until the battery dies.
If the charger or power brick is able to power up the computer and you can use your computer but it does not charge the battery, then the battery is most likely faulty. They only last a few years, slowly loosing their ability to power your computer until they die.
Remove the battery and plug in the power connector into your laptop computer. Power on your laptop, if it powers on and you can use it, then you need a new battery.
Contact a computer store for a replacement battery.
Check there is a light comming on the charger pack, if there is you will need a new connector piece for the end on the power cable that plugs into the power socket on the lap top, plug the wire into the laptop and give a little wiggle to see if you can get the charger light on the laptop to light up. If you do then it will be the power socket on the laptop mother board, this requires the whole laptop to be taken apart in order to resolder the socket, your better off taking it to your local pc repair shop for this repair.
Usually it is recommended that you leave it plugged in to charge a minimum of 12 hours before you even use it. Then, once you unplug it to use it, keep it completely unplugged and use it until it dies completely and shuts itself off. Then, and ONLY then, plug it back in and charge it again for a minimum of 8 to 12 hours and do not use it while it is charging! Once you've passed the 8-12 hours, you can unplug it again and start using it again. After you do that, you should be able to use it for a few days before it dies and you will have given the battery a "memory". After that, you don't really need to have it plugged in more than a few hours to fully charge after being drained. It's always best to let the batteries fully drain and shut off before plugging back in to preserve it's life.
A few things to try:
First remove the battery from the laptop plug in the power adapter and see if it powers up without the battery in. If this works there is a problem with the battery or the battery driver. If it works login go to device manager and disable the Microsoft ACPI-Compliant Control Method Battery. If battery works then it was the driver if still fails its a dead battery.
Try with just the battery it is probably dead though as its had no power to charge it.
Check if the power adapter has a light on it some have lights that indicate its receiving power. Also check if the lights on the laptop to say the battery is charging even though you indicated it isnt.
Let me know how you go or if you need further help.
It sounds like the power socket on the laptop is faulty and needs replacing or resoldering. To check this, power up the latop with the power adapter, wriggle the plug in the power socket and check if the battery charge indicator flicks on and off indicating charging and not charging. If it indicator flicks on and off then you have a faulty power socket.
This can be repaired but required the laptop to be completely dismantled to access the power connector.
Change your AC charger. It's NOT charging "When the laptop is plugged into the AC, the power meter in windows
tells me that the power source is still batteries, and the battery
level drops by about 1% every few hours" That's the reason why: "battery has completely died" If you do not change it you'll continue to "still it gives me the same low battery indication and will not turn on.