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My HP laptop is not getting charged and neither it is taking the direct power.

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Most likely somthing is wrong...
1)bad powersupply
2)internaly broken power cord
3)broken plug within laptop.

--try another battery from a friend
or
--try another power supply at a computer repair shop.
usually shops (smaller ones)have both of these on-hand for troubleshooting!

good luck!

Posted on Dec 18, 2008

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Posted on Jan 02, 2017

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Hello,

It sounds like the DC charging port on the laptop may be damaged, or it may be the power cord...here's how to tell:

First thing....remove the laptop battery, click the battery back onto the laptop and try again. If this doesn't help then read on...

When you put the laptop on the dock, it is getting it's power from the dock connector on the bottom of the laptop. When it is not on the dock, it gets power from your DC adapter. Soooo......take the laptop off the dock and plug the DC adapter into the laptop. Do you see ANY led's light up (on the laptop) when you plug the power cord directly into the laptop? If not, then your DC power adapter for the laptop is probably dead. If you DO see any led's light up when you plug the power cord directly into the laptop but the power button won't turn the laptop on, then the power button on the laptop is the problem.

Take your laptop to an electronics store, and see if they have any universal power adapters for laptops (they come with tips to fit all major laptop brands). Test your laptop at the store with their new power adapter. If this fixes it, then buy the adapter. If this does not fix it, then you should take it to a reputable service shop to get the power button repaired or replaced......or call HP if your laptop is still in warranty.

Hope this helps!

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See the bottom side of your laptop. There will be a slide button in the bottom of your laptop. Slide the slider in one direction...then your laptop battery will b unlock and then take out battery from the laptop. n check battery polarity. After that insert the battery in the laptop and then connect the laptop charger to the laptop and then switch on the power supply...Allow the laptop to charge for some time say 10-20 minutes and then again try to switch on your laptop.

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Most likely the power jack has gone bad. This happens regularly on laptops. Some laptops have a replaceable circuit board with the jack but most are soldered directly to the main board. If separate board, most cost under $50 and jacks themselves are usually under $10. Either way you have to have the skills necessary to take the laptop apart and soldering skills if it does not use a replaceable board.

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Hi,

This can be because of the power profile which you have selected or due to hardware issue of power module / batteries of laptop.

Do one thing - Let the laptop battery drain out completely and then plug-in your power adapter to laptop. It may take some time but will then start charging. It happens with HP / Compaq Laptops due to overcharging of batteries.

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Hi, this information represents a basic troubleshooting guideline. Refer to your user guide for specific charging and connection instructions. Manuals may be available online in the Support Web site of HP.

Remove the battery from the computer.
Confirm the battery contacts are free of any foreign material that may prevent charging.
Reinsert the battery into the computer.
Verify that the AC adapter cord is properly connected and plugged directly into a known working AC power outlet.

NOTE: If the battery charges correctly when the AC adapter is plugged directly into an AC power outlet, but not when plugged into a power strip or surge protector, the problem is with the power strip or surge protector and not the computer battery or AC adapter.

Verify the correct AC adapter is being used.
Ensure the AC adapter box power light is on. This will be an illuminated green light.
If the AC adapter power light is not on, the AC adapter and power cord will need to be replaced.
Verify the charging indicator is illuminated on the computer.
If the issue still exists, install a different compatible HP battery, if available.

NOTE: If a replacement battery charges and operates correctly, the problem is with the first battery.

If neither the original nor a replacement battery charges, service may be required for the computer.

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I would say that is most likley the motherboard not the power supply and this is a pretty big job you would have to take the laptop apart if the laptop is under warrenty I would use it otherwise you would most likley be better off getting another computer unless you are very good at taking computers apart. You can go to HP website support and get repair manual and it will tell you how to take apart.

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Here's a direct link to the service manual for this laptop:
http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c01293339/c01293339.pdf

Based on my experience troubleshooting such kinds of problems, you will need to get the motherboard out of the case to be able to replace or tighten the power connector.

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batteries have a charge memory in the, when you purchase a new battery the best thing to do is to fully drain the battery before charging it up, this will tell the battery that it needs full charge, if you charge the battery before this it will only charge the battery to a certain percentage.
what you need to do now is find a way to fully discharge the batteries

kind regards

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hi monikag i don't know how old your computer is but it seems like the battery has failed and you will need to get another battery.
I had the same problem on HP laptop one week after the waranty run out, so i hope you have better luck.

hope this helped.

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