Question about Audio Players & Recorders

Open Question

Unable to find service manual for techs to use to fix amplifier

I bought an XMS503 AV Receiver about 18 months ago, new. Had some problems from the start with the sound cutting out and static would take over. This happened only a couple of times and because of one reason or another, I wasn't able to get the unit back to Strathfield in Hyde Park, Townsville, where I bought it. I haven't used it in about a year and I recently hooked it up and the problem is still there, only it is happening nearly every couple of minutes.
If you press the coaxial button on the remote, or switch it to another unit eg. vcr, then back again and the sound comes back. But after a couple of minutes the sound dissapears and the static comes back!
I put it into a repair shop and they charged me $55 to be able to not fix it. The guy said that he could not find the fault, said the manual volume button was also stuffed and that he needed the service manual or specs for the unit
Strathfield have shut down in Townsville and I have called Head Office and all they say is that their policy is to replace the unit if it is under warranty and if it is not.....too bad! They say there is no-one they know who can obtain the specs the techs need and simply don't want to know about my problem! This unit cost me around $500 and I have hardly used it, and I am not working, so $$$$ are few and far from each other. I was hoping to download the nescessary files but can find no reference for them anywhere. So here I am, writing to you in the hope you are able to give me some advice which will help.
Thanks for your time in reading this
Glenn A. Firth

Posted by on


3 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 11 Answers

SOURCE: Receiver shuts down after loud bang

You said Unit is enclosed!! Does that mean it is inside something? Receivers & Amps need to have a clearance above them so air can circulate, otherwise you'll have an overheating problem. You also might have some of your wires crossed which will cause the Amp to shut down. Look at all your connections and make sure they're correct, including speaker wires.

Posted on Sep 23, 2007

  • 1 Answer

SOURCE: Receiver shuts down after loud bang

No fix to this problem. When my T763 had the same symptoms I left it with the dealer who sent it on to service. It ended up being scrapped. So I'm afraid this is the end of your receiver unless your techies are better than the ones who worked on mine.

Posted on Aug 11, 2009

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

18 months ago i bought an murphy electric kettle. today the light came on but the kettle did not boil. how long should i ex

Hi Colin, These days some folk would say you were lucky to get 18 months! Cut your losses and buy a cheap and cheerful one!

Jul 11, 2015 | Kitchen Appliances - Others

1 Answer

2003 Scenic 1.9DCI, new clutch, slave flywheel fitted 18 months ago after clutch failure. Last month pedal went flat to the floor and unable to put into gear. Bled system, car ok for a couple of days then...

There are only a few places air can get in the master cylinder and connections the pipe going to concentric slave the connections to slave or slave itself

Feb 05, 2015 | Cars & Trucks

1 Answer

Receiver static

It could be just a lead, check your lead heads and inserts are clean.
Check along your leads and wires for any obvious kinks / tight bends / cuts / nicks / something sitting down on it or any damage to the wires.

It could be there is another electrical device nearby interfering at a electromagnetic level.

It could be just the dials / knobs need taking off and cleaning in behind. the pickups, you may not need to remove them just spray with electronic cleaner b3203b06-4ced-4fda-befd-44f385f97b7e.jpg this stuff is great for lots of different electrical cleaning problems.
Good luck

Feb 10, 2014 | KLH Audio Players & Recorders

1 Answer

Sony DA30ES clicking sound

I have a Sony DA30ES - 18 years old now (legal age to smoke knock on wood) and started getting clicking, popping, static and other noise that I could whack out of it for a time but recently started getting 'Protect Mode' and no audio.

I gave it a visual inspection and although dusty inside, no broken fuses, bad solder joints, loose pins/ICs or bloated caps. So I was thinking replacing caps due to the age but after fiddling with it and trying to narrow faulty caps I realized there's a BLACK RUBBER CUBE glued to the bottom of the Main Board accessible when unscrewing the bottom plate. When pressing on this Rubber Cube the receiver would work no problem. So I think the rubber cube has decayed/shrunk (18 years).

I added cut to size sticky foam pieces (from command strips) directly to the cube to prop-up this section of the Main Board with the bottom plate attached and problem solved. Leave to Sony to build a superior product 18 years ago that still works beautifully today. Sony's high end products only fail due to rubber belts and other pieces like this rubber support cube. Thank you Nihon ES Engineers! <3

Dec 07, 2013 | Sony STR-DA30ES Receiver

1 Answer

When the problem first started i'd punch in the cook time, the only way the microwave would run and heat is if i held up on the outside of the door. Two days later it just quit working all togethe

Call Lowe's to see if the warranty has run out. If still good, take it back. If not, call the manufacturer of the unit and see what the problem is. Sounds like the door support or hinge has weakened and the unit will not operate with the door slightly ajar. Unplug the unit for safety's sake until you find out what is wrong.

Feb 14, 2013 | GE JES1142SJ Microwave Oven

3 Answers

How can i upgrade my av 302 to becomes best as konzert av-502

upgrade your 302 to 502 need to replaced the toroid transformer, set of output amplifier, set of electrolytic capacitor.
Purchasing of these parts one-by-one is much expensive rather that you buy a brad new Konzert AV-502. Also upgrading the unit is quite tech and need a lot of experienced in electronics.
Hope that it may help you.
Have a nice day.

Jan 31, 2011 | Audio Players & Recorders

1 Answer

No power

may be the coil filter choke is wornout...DC supply stage inside your amplifier...go to the nearest electronic tech to repair that..

May 26, 2010 | AudioBahn A1300HCT Car Audio Amplifier

1 Answer

The sound is distorted and overwhelmed by static

Depends what the real problem is.

Is it related to certain sources only - try new or reseated cables,swap it to a different input; single channel - swap to isolate; or certain controls that have become noisy? A shop might be able to get some tuner cleaner into them.

Mar 12, 2010 | Panasonic SA-XR25 Receiver

Not finding what you are looking for?
Audio Players & Recorders Logo

Related Topics:

85 people viewed this question

Ask a Question

Usually answered in minutes!

Top Audio Players & Recorders Experts


Level 3 Expert

5615 Answers

The Knight
The Knight

Level 3 Expert

76001 Answers


Level 3 Expert

83772 Answers

Are you an Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides