Hi I live in India and we have no acomdata service here at al. I have formatted my photon with NTFS. A couple of days back I noticed that the disk would not autorun, double clicking would bring up an "Open with" dialog box. and the only way I could access it was to enter the drive letter in the run dialog. Then while trying to transfer stuff to a friends laptop, the dreaded red light came on, and from that point on I have been unable to get it detected on any computer. I have tried to get it detected using fedora but to no avail..what should I do. Should I just crack open the case, and the get the 2.5 recognised in native mode, which usually works for most 3.5" drives?
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Have you been able to access the drive in the past? If so it might have become corrupt so do a reformat of the drive and format it to NTFS. You can also uninstall and reinstall the drive for your HD before doing this. Pretty much a last resort.
initially, pls verify that it is indeed an external storage problem rather than a laptop USB issue by trying other USB devices and determine if they are recognized and working;
disassemble the enclosure of the Acomdata external hard drive and remove the actual hard drive;
you would need the use of a 2nd PC, a desktop that could accommodate the HD from the Acomdata (IDE or SATA);
install the HD from the Acomdata as a Secondary Master or Slave internally to the 2nd PC;
boot the 2nd PC and determine if the HD from the Acomdata will be recognized as a local drive;
chances are that the partition of the HD from the Acomdata was messed up. This would explain the blinking blue light;
download and install a file recovery program. An example is GetDataBack (unfortunately not a freewarebut DEMO is available) and do a recovery. It would take some time based on the size of the HD from the Acomdata;
temporarily save the recovered data in the 2nd PC. You can burn this likewise into a DVD backup should the 2nd PC be capable of that;
after recovery, re-partition and format the HD from the Acomdata while still attached to the 2nd PC;
should the re-partition and format be successful, you can transfer back the temporarily saved recovered files;
a nice, simple, fast and safe partitioning/formatting software is Partition Magic (unfortunately not a freewarebut FREE TRIAL is available).
should the re-partition and format be not successful, you can replace only the HD and/or claim warranty.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards. Thank you for using FixYa.
Your external drive is formatted for FAT32 which only will accept max 4GB transfers. Try NTFS format. Take a look at page 47 on this file then go from there. Hopefully this helps. http://www.acomdata.com/AcomData_Downloads/3.5_External_Hard_Drives/E5_Series_Hard_Drives/HDxxxSE5-72-PCI/M-HDxxxSE5-72-PCI-v1E.pdf