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"Protection" comes on when powering up unit.

I have a Sony receiver, when I go to power it up. I flips into a "protect" and will not allow it to do anything. Whya nd how do i fix it?

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WIthout having the model number, I can't give you details, but the message indicates that a problem was detected in the final stage of the amplifier. The unit shuts down and displays the message to prevent further damage. Please update this with the model number and I should be able to provide more details and repair instructions.

Dan

Posted on Dec 18, 2008

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1 Answer

To fix cpu on protection mode


I am highly skeptical that the CPU is the problem; protection mode is designed for protection of the amplifiers.

Use an artists brush to remove any dust and grime off the voltage rails and heat sinks. Reinstall the CPU and the chassis cover. Turn your attention to the rear connector panel; check for any broken or loose speaker terminals. If your speaker wires are still connected look for any stray wire strands and pull them off or bend them away from the connector panel. Check the connection for tightness, or simply disconnect any corroded wiring that you may not be using a banana or spade connector with and clip and redress it. Perform the same inspecting and maintaining procedures on all of your speaker channels.

When placing the receiver it must also have adequate air flow around it. Anything you can imagine that would allow the unit to retain heat increases the chance of it getting it into protect mode for thermal protection. Out in open air is best.
When the receiver is properly positioned and all connections are secure, power it up; it will likely still be in protect mode. If so, press and hold the power button down until the unit "clicks" inside the chassis; this takes approximately 15 seconds. Protection circuit is reset and you can now operate the receiver.

Feb 21, 2012 | Sony STR-DE597 Receiver

2 Answers

My Stereo Is Always On Protect Can It Be Easily Fixed


Protet mode is a special diagnostic mode that starts when a fault is detected.

When in protection mode the unit is prevented from starting by protection circuit, so to prevent further damage.

Check the speakers and speakers wiring, a contact in speaker wires, or faulty speakers can send the unit in protection.

Try unplugging power cable for one hour or so. then connect cable back and see if you get rid of protect state. Sometimes accumulation of electrostatic charges inside circuit capacitors can kick in protect mode. In that case unplugging the unit from main for some times can get rid of electrostatic charges, and reset circuits by draining power completely.
If that was the problem, you will not get Protect when plugging back power cable.

If you do all the above and still get Protect, then there is a real fault.

In that case the unit may be disassembled and tested to find the fault.

If that is the case I suggest contacting the manufacturer at the number listed on the owners manual, or asking a quote on repair to a local technician.

May 27, 2009 | Sony Audio Players & Recorders

1 Answer

Flashes protector


Protet mode is a special diagnostic mode that starts when a fault is detected.

When in protection mode the unit is prevented from starting by protection circuit, so to prevent further damage.

Check the speakers and speakers wiring, a contact in speaker wires, or faulty speakers can send the unit in protection.

Try unplugging power cable for one hour or so. then connect cable back and see if you get rid of protect state. Sometimes accumulation of electrostatic charges inside circuit capacitors can kick in protect mode. In that case unplugging the unit from main for some times can get rid of electrostatic charges, and reset circuits by draining power completely.
If that was the problem, you will not get Protect when plugging back power cable.

If you do all the above and still get Protect, then there is a real fault.

In that case the unit may be disassembled and tested to find the fault.

If that is the case I suggest contacting the manufacturer at the number listed on the owners manual, or asking a quote on repair to a local technician.

May 06, 2009 | Sony STR-DE895 Receiver

1 Answer

Stuck in protect mode


Protet mode is a special diagnostic mode that starts when a fault is detected.

When in protection mode the unit is prevented from starting by protection circuit, so to prevent further damage.

Check the speakers and speakers wiring, a contact in speaker wires, or faulty speakers can send the unit in protection.

Try unplugging power cable for one hour or so. then connect cable back and see if you get rid of protect state. Sometimes accumulation of electrostatic charges inside circuit capacitors can kick in protect mode. In that case unplugging the unit from main for some times can get rid of electrostatic charges, and reset circuits by draining power completely.
If that was the problem, you will not get Protect when plugging back power cable.

If you do all the above and still get Protect, then there is a real fault.

In that case the unit may be disassembled and tested to find the fault.

If that is the case I suggest contacting the manufacturer at the number listed on the owners manual, or asking a quote on repair to a local technician.

May 04, 2009 | Sony STR-D1015

1 Answer

Protect keeps flashing


Protet mode is a special diagnostic mode that starts when a fault is detected.

When in protection mode the unit is prevented from starting by protection circuit, so to prevent further damage.

Check the speakers and speakers wiring, a contact in speaker wires, or faulty speakers can send the unit in protection.

Try unplugging power cable for one hour or so. then connect cable back and see if you get rid of protect state. Sometimes accumulation of electrostatic charges inside circuit capacitors can kick in protect mode. In that case unplugging the unit from main for some times can get rid of electrostatic charges, and reset circuits by draining power completely.
If that was the problem, you will not get Protect when plugging back power cable.

If you do all the above and still get Protect, then there is a real fault.

In that case the unit may be disassembled and tested to find the fault.

If that is the case I suggest contacting the manufacturer at the number listed on the owners manual, or asking a quote on repair to a local technician.

Apr 23, 2009 | Sony STR-DE475 Receiver

1 Answer

Amp comes on and goes right into protection mode saw the decibel display briefly, received the "Protect" message on the display. can you pliz help me on how i can deactivate the protection....


Protection is usually a sign of overheating or something is wrong at the power amplifier's output.

Theory: Protection is a delay and sometimes an internal test to allow the electronics to stabilize during power up before they are allowed to interact with the speakers. The most common cause of it remaining ON is that a speaker cable pair is shorted. Some isolation is required...

1. Turn the Power OFF.
2. Disconnect each set of the speaker wires that are directly attached to the receiver. Mark them so you remember where each one went. pay special attention to which conductor is on "+" or "POS" and which is on "-", "COM" or "Ground". You may elect to disconnect them one pair at a time if your sytem is complex and you don't want to lose track of where things were.

Turn the Power ON. Is the "Protect" indication gone from the display?
--------------------
If YES, you have a shorted speaker wire or speaker. To isolate the specific cause:

1. Turn the Power OFF.
2. Attach ONE speaker wire pair at a time and test it by turning the Receiver ON. When the "Protect" light returns you have isolated at least one of the cause(s). Disconnect the defective speaker cable and continue isolation of all speaker cables. Visually examine the cable at both ends for frayed wires that could touch each other or contact metal on the receiver or other objects.

To isolate further within the cable/speaker pair - disconnect the speaker end of the cable on the failing path. Try another cable that you know works, or at least one that doesn't cause Protection to stay on.

If you're electrically savvy and have a Digital Volt/Ohm Meter you can troubleshoot the short(s) with it.
-------------------------

If NO, there is probably an internal problem.

Is it solid or does it come on after the Receiver has been ON awhile.
It could be overheating.
Is the unit hot to the touch?
Is there a cooling device (fan)?
Is it stopped or clogged with dust?
Is there adequate ventilation around the unit for air to flow?
Clean any ventilation slots on the top and bottom of the unit.
Avoid stacking components that produce heat under an amplifier or receiver. Their heat rises. Also keep them away from other heat sources like like home heating vents and radiators.

Problem solid and NOT related to the speakers or heat: internal malfunction.

Let me know.

Apr 06, 2009 | Onkyo TX-DS787 Receiver

2 Answers

STR-DE475 receiver flashes "PROTECT" when turned on


Protection is usually a sign of overheating or something is wrong at the power amplifier's output.

Theory: Protection is a delay and sometimes an internal test to allow the electronics to stabilize during power up before they are allowed to interact with the speakers. The most common cause of it remaining ON is that a speaker cable pair is shorted. Some isolation is required...

1. Turn the Power OFF.
2. Disconnect each set of the speaker wires that are directly attached to the receiver. Mark them so you remember where each one went. pay special attention to which conductor is on "+" or "POS" and which is on "-", "COM" or "Ground". You may elect to disconnect them one pair at a time if your sytem is complex and you don't want to lose track of where things were.

Turn the Power ON. Is the "Protect" indication gone from the display?
--------------------
If YES, you have a shorted speaker wire or speaker. To isolate the specific cause:

1. Turn the Power OFF.
2. Attach ONE speaker wire pair at a time and test it by turning the Receiver ON. When the "Protect" light returns you have isolated at least one of the cause(s). Disconnect the defective speaker cable and continue isolation of all speaker cables. Visually examine the cable at both ends for frayed wires that could touch each other or contact metal on the receiver or other objects.

To isolate further within the cable/speaker pair - disconnect the speaker end of the cable on the failing path. Try another cable that you know works, or at least one that doesn't cause Protection to stay on.

If you're electrically savvy and have a Digital Volt/Ohm Meter you can troubleshoot the short(s) with it.
-------------------------

If NO, there is probably an internal problem.

Is it solid or does it come on after the Receiver has been ON awhile.
It could be overheating.
Is the unit hot to the touch?
Is there a cooling device (fan)?
Is it stopped or clogged with dust?
Is there adequate ventilation around the unit for air to flow?
Clean any ventilation slots on the top and bottom of the unit.
Avoid stacking components that produce heat under an amplifier or receiver. Their heat rises. Also keep them away from other heat sources like like home heating vents and radiators.

Problem solid and NOT related to the speakers or heat: internal malfunction.

Let me know.

Apr 02, 2009 | Sony STR-DE475 Receiver

1 Answer

Sony STR-DE 605 FLASHES PROTECTION ON READOUT


To all users with this problem:

Protet mode is a special diagnostic mode that starts when a fault is detected.

When in protection mode the unit is prevented from starting by protection circuit, so to prevent further damage.

Check the speakers and speakers wiring, a contact in speaker wires, or faulty speakers can send the unit in protection.

Try unplugging power cable for one hour or so. then connect cable back and see if you get rid of protect state. Sometimes accumulation of electrostatic charges inside circuit capacitors can kick in protect mode. In that case unplugging the unit from main for some times can get rid of electrostatic charges, and reset circuits by draining power completely.
If that was the problem, you will not get Protect when plugging back power cable.

If you do all the above and still get Protect, then there is a real fault.

In that case the unit may be disassembled and tested to find the fault.

If that is the case I suggest contacting the manufacturer at the number listed on the owners manual, or asking a quote on repair to a local technician.

Mar 22, 2009 | Sony STR-DE605 Receiver

1 Answer

Sony STR-D665


Protet mode is a special diagnostic mode that starts when a fault is detected.

When in protection mode the unit is prevented from starting by protection circuit, so to prevent further damage.

Check the speakers and speakers wiring, a contact in speaker wires, or faulty speakers can send the unit in protection.

Try unplugging power cable for one hour or so. then connect cable back and see if you get rid of protect state. Sometimes accumulation of electrostatic charges inside circuit capacitors can kick in protect mode. In that case unplugging the unit from main for some times can get rid of electrostatic charges, and reset circuits by draining power completely.
If that was the problem, you will not get Protect when plugging back power cable.

If you do all the above and still get Protect, then there is a real fault.

In that case the unit may be disassembled and tested to find the fault.

If that is the case I suggest contacting the manufacturer at the number listed on the owners manual, or asking a quote on repair to a local technician.

Sep 16, 2008 | Sony STR-D665 Receiver

1 Answer

Sony STR-DE435 Receiver


Protet mode is a special diagnostic mode that starts when a fault is detected.

When in protection mode the unit is prevented from starting by protection circuit, so to prevent further damage.

Check the speakers and speakers wiring, a contact in speaker wires, or faulty speakers can send the unit in protection.

Try unplugging power cable for one hour or so. then connect cable back and see if you get rid of protect state. Sometimes accumulation of electrostatic charges inside circuit capacitors can kick in protect mode. In that case unplugging the unit from main for some times can get rid of electrostatic charges, and reset circuits by draining power completely.
If that was the problem, you will not get Protect when plugging back power cable.

If you do all the above and still get Protect, then there is a real fault.

In that case the unit may be disassembled and tested to find the fault.

If that is the case I suggest contacting the manufacturer at the number listed on the owners manual, or asking a quote on repair to a local technician.

Feb 28, 2008 | Sony STR-DE435 Receiver

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