Question about Lexmark X5470 All-In-One InkJet Printer

1 Answer

Lexmark X5470 All-In-One Printer control panel doesn't display

I have a Lexmark X5470 it is not working. The power light comes on but the control panel menu doesn't(the words on the menu isn't displaying). The screen is blank and only the LCD light is on. Also the buttons dosen't work. I've tried to press the copy, scan,and the fax neither responsd nor does the menu button or any other button. I've tried everything but nothing works.The printer comes on and light up the menu screen but the words for the menu option is blank and the buttons doesn't work. I've tried contacting Lexmark techs, but my warranty expired and the technician gave me instructions on rebooting the printer and that wasn't successful, unless I didn't follow the instruction well. Please help I need my printer for school and other reason.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 100 Answers

Internal failure needs reparing

Posted on Dec 18, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Can not get power to come on


Try to unplug the power adapter of the printer. It's located at the back and check if the LED light on the adapter is on. If not, then the adapter is defective.

If it's on, try to plug the adapter back in and make sure that it's plugged all the way in. If it doesn't resolve the problem, try to plug in the printer to a different power outlet.

Jun 25, 2012 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Right catridge not correct


Make sure you are inserting the correct cartridge versions for your Lexmark X5470 printer. Color cartridges compatible for your model are #33 and #35.
Try to re-insert the right cartridge into the printer. If that doesn't help, remove the right cartridge from your printer again. Close the printer cover. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds. When the printer turns on, re-insert your right cartridge. Close the printer cover and check for any errors. Try to print a document to verify that the problem is fixed.
If the problem continues, try to do the Clean Cartridge function from the printer operator panel. On Copy mode, press the Menu button > select Tools > select Maintenance > select Clean Cartridges. Your printer will then print a page forcing ink through the cartridge nozzles and clean them. Try to print a document to verify that the problem is fixed.
If the error still appears on the display screen, you probably have a faulty cartridge. Please replace it with a new genuine Lexmark cartridge.

Sep 21, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

I have a Lexmark 5400 printer with a scanner combined. The printer works fine, but when it comes to scanning it tells me cannot retrieve application list, is there anything I can do to get it to working...


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to scan a document again to verify that the problem is fixed.

Sep 20, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

IT IS SAYING IT CANNOT RETRIEVE APPLICATION LIST


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list again, then try to print again.


You may also try to update your printer driver by visiting the Lexmark website at . Select your operating system, download and execute the file.


If the problem continues, please contact Lexmark Technical Support Center for additional assistance.

Aug 29, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Scanner stating cannot retrive application list for my lexmark x5470


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print again.


You may also try to update your printer driver by visiting the Lexmark website at http://bit.ly/dbCiI6. Select your operating system, download and execute the file.


If the problem continues, please contact Lexmark Technical Support Center for additional assistance.

Aug 25, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

My lexmark x5470 does not turn on, and only a red light bright inside near the print injectors. Thank You.


Try to rebrick you printer by pulling out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds. This will reset your printer.



If that doesn't help, try to plug your printer into a different known working power outlet.



If problem continues, please contact Lexmark Technical Support Center for additional assistance.

Aug 25, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

I cannot use the scan function on my X5470--specifically, to scan documents into PDF format. "Cannot retrieve Application List" is the messge shown. How do I repair this function?


Make sure the Lexmark OCR scan software is installed on your computer. The software allows you to scan your documents to PDF file. The software is only available on the installation disc that came with your Lexmark printer. If you don't have the disc, please contact Lexmark Technical Support Center for assistance.

A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print/scan again.

Aug 15, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Scan request failed x5470


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print/scan again.

Aug 07, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Lexmark X7675 error: Paper Jam (on printer control panel). Have turned off/unplugged several times, occasionally clears error, but it comes back. Sometimes just as paper has fed about 2 inches, sometimes...


Remove the cartridges. see any bits of paper left behind. Replace the cartridges. You will be asked to align again. Do this.

Hopefully, this will work
Good luck
luciana44

Jan 25, 2010 | Lexmark X5470 All-In-One InkJet Printer

2 Answers

Despite being plugged in and the green LED light on, no display on printer


I have the same model (about a year old) but there are no lights visible on the back of my printer (neither red or green). Have you contacted the Lexmark tech advice website about this problem? They may take a few days to respond but there are numerous possibilities in trying to locate the fault (probably in the power circuitry) and it might have to take it to a repair shop to get it tested (if it is not under warranty).

Sep 09, 2008 | Lexmark X5470 All-In-One InkJet Printer

Not finding what you are looking for?
Lexmark X5470 All-In-One InkJet Printer Logo

244 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Printers & Copiers Experts

Roopesh S
Roopesh S

Level 2 Expert

228 Answers

Sanath Kumar V

Level 3 Expert

684 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

Are you a Lexmark Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...