Question about O2 Xda Trion Smartphone

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No service My PDA (O2 Xda Zinc) shows no service for its phone setting. I can not make a call, but I can receive a text and reply it. The contact list, calendar and task also does not, when I tab it nothing happened. How to fix that?

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  • erna_rho Mar 06, 2009

    I already try to change another sim card, but still in vain

  • erna_rho Mar 06, 2009

    I tried to put my sim to another mobile hand set. It can work, but if I put it back to my PDA it can not work anymore

  • erna_rho Mar 06, 2009

    I have done that but the problem still exist

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Hi im josh in cebu phils.may i help you friend. if that happens when your phone appear no service and other things work.try to check the settings enable or try rebooting your phoe through software there may be corruption happed in the software of the phone. just try friend.good luck

Posted on Mar 06, 2009

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Remove the battery and reinsert the sim card, you can also gently clean the contacts. In most cases that helps
Good Luck

Posted on Mar 06, 2009

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  • 315 Answers

Contact your service provide to make sure something isn't wrong at their end.

Posted on Mar 06, 2009

  • Roger Gantner Mar 06, 2009

    So then logically either 1) one of your cell phones settings is wrong or 2) it's defective. Contact your service provider.

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  • O2 Master
  • 13,433 Answers

Can you try another simcard on the phone and see if it improves?

Posted on Mar 06, 2009

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  • Ekse Mar 06, 2009

    Try to reset the phone

  • Ekse Mar 06, 2009

    Also please try a hard reset



    For Hard Reset, press the navigation key UP and press the soft reset at the same time. Warning: All personal data
    stored in the device will be destroyed. It is recommended that do a backup before doing Hard Reset.

  • Ekse Mar 06, 2009

    If both resets have no effect your phone has a hardware problem and requires repairs. Is your warranty out? Also Have you flashed a 3rd party rom or firmware to this device or is it on the original software that came when purchased?



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This is the suggestion they provide on O2 website for such problems:
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  • Perform a hard reset (PDA phone) or return to default settings (Smartphone) and test again. (read below before dong this)
  • Check that the application still fails to execute after you upgraded the ROM (OS) to the latest revision. If you haven't upgraded your ROM (OS) do so now and check again.
But before doing the hard reset, I suggest you try installing other camera software for windows mobile 5 and check if the camera still working (not a hardware problem). If its still fail, try the hard reset after backing up all you data.

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