Question about Canon MultiPASS F20 All-In-One InkJet Printer

1 Answer

Canon MultiPass F20 - "Wrong Cartridge error msg" - not new but hardly used

Hi, We have had this printer for about 3-4 years, but it has not had heavy use. Mostly black and white, some color...usually Draft mode, very little pictures/prints. I recently started to use KoRecType refills, to save some money. This was going fine for about 8mths... All of a sudden we are getting a "Wrong Cartridge" Error Message on the display. I evcen tried replacing the cartridges with Canon Original ink cartridges, but the message still appears. I have tried unplugging the machine to get it to reset. I have tried using rubbing alcohol to clean the area I can access. Is there any saving this printer ? Seems a shame to toss the whole scanner, photocopier, but it won't let me do ANYTHING - no functions whatsoever. HELP...

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer
Re: Canon MultiPass F20 - "Wrong Cartridge error msg" -...

Take both cartridges out and then you will see a grey lever in the front of the assembly that holds the two cartridges in it.
If you lift that lever up it will allow you to remove the print head assembly.
Soak that in some hot water, use a straw to help blow out any remaining ink residue in the holes that the ink flows throw and once it is dry again put it back in and see if the error goes away.
I'm just running a head cleaning, nozzle cleaning etc. now but I appear to be back in business.

Posted on Nov 19, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Canon F50 error Wrong Cartidge , now Put in Cartridge

if you ever get this figured out, let me know, my mp730 says the same thing, i had the head cleaned after i got a wrong cartridge error and now i have a put in cartridge error

Jan 26, 2010 | Cannon MULTIPASS C530 Printer

1 Answer

MP730 Canon printer the LCD display flashes wrong cartridge

What's the message?? If it says wrong cartridge then you need a new printhead.
QY6-0064-000 around $40.00

Jul 03, 2009 | Canon MultiPASS MP730 All-In-One InkJet...

1 Answer

Weong cartridge error on my LCD screen--I cleaned

Wrong cartridge error is a problem with the printhead, needs to be replaced. Qy6-0064-000, aprox. $40.00

Jun 22, 2009 | Canon MultiPASS MP730 All-In-One InkJet...

2 Answers

Wrong cartridge

I have the multipass mp700 and have just experienced the same message ..... wrong cartridge. After reading the manual, from the disc, it means that there's something wrong with the print head, most likely needs cleaning, but it won't clean because the printer is sending a malfunction message. I will be trying to clean the head and if that doesn't fix it then I'll buy a new print head. Good luck with the problem.

Aug 15, 2008 | Canon MultiPASS MP730 All-In-One InkJet...

1 Answer

Alert! Wrong Cartridge message

If you are absolutely sure that cartridge is installed correctly, the contacts where cartridge may be dirty. Clean gently with soft lint free cloth with small amount of rubbing alcohol and retry. If problem persists the contacts may have been damaged.

May 09, 2008 | Canon MultiPASS MP700 All-In-One InkJet...

4 Answers

Wrong Cartridge Error Message

I have same problem.Please let me know if u find an anser

Feb 10, 2008 | Canon MultiPASS F50 All-In-One InkJet...

Not finding what you are looking for?
Canon MultiPASS F20 All-In-One InkJet Printer Logo

275 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Printers & Copiers Experts


Level 3 Expert

93861 Answers

old marine
old marine

Level 3 Expert

1298 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Canon Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides