Bought this dishwasher just under 4 years ago, brand new, no extended Wty.
Never found it washed particularly well, but I am a "pre-rinser" anyways...
Friends and family would mention they never have pre-rinse, and their machines do fine....
Now, after the machine is full of water, there seems to be no pressure coming out of the jets, the dishes stay dirty and greasy, the soap stays in the dispenser drawer.
I have had a Sears repairman in and he says "....must need a new motor...".
I had an VERY reputable local independant repairman in, and he says oftne it is the "impeller", but it all comes part and parcel with the motor.
It just seems unreasonable that a higher end machine, cannot even last 4 years..... I would be happy with maybe 14 years!!
Any suggestions how I might get them to help me out with the motor on a good will basis, since it is practically NEW ??
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Rating: 1 - 80 votes
We have ordered new wheels but the price for plastic wheels seemed a little high ....Hose came loose, water pours out and into my basement, pump slips out of slot ..... I will NOT be buying another Kenmore dishwasher when I do replace it.
Rating: 1 - 80 votes
We bought a Kenmore dishwasher from Sears a little over 1 year ago and ....Switchboard being replaced 3 times, motors and wiring being replaced they still will ....Another tech came out and said "Well they didn't program the motherboard" so ...
The blinking "clean light" is a common problem with some of the Kenmore and Whirlpool models dishwashers. The problem is usually attributed to water supply temperatures being too low when filling. Apparently, there are some issues with the temperature sensing circuits in some dishwashers that causes an error code to be generated if a certain water temperature is not achieved in a specified time interval (this time may differ between models). There is a reset sequence that you can try to clear the fault. Push the NORMAL WASH then HEATED DRY buttons in that sequence two to three times. The unit will enter diagnostics mode, but can be stopped by pressing the CANCEL button. This will clear any existing faults and should return the dishwasher to normal operation. To keep the fault from returning, it is recommended that you run your hot water faucet in the kitchen until it runs hot BEFORE you start the dishwasher.This will heat the water in the supply line for the dishwasher (most dishwashers are fed from the kitchen sink supply line). The theory is that if you fill the dishwasher with hot water from the start of the wash cycle instead of the cool water that is normally in the lines (especially if you have a hot water tank located far away from the kitchen), this should satisfy the requirements of the temperature sensing circuits. If the fault reappears, there should be a tech sheet located inside the lower panel under the door that explains what the fault is. The flashing light will be a series of flashes, followed by a pause. If you indeed have a component problem, it will depend on the number of flashing lights in the sequence. Refer to the tech sheet to determine WHAT component is affected and how to troubleshoot.
I had exact same issue. I've called Sears Maintenance. They had to change 2 pieces in UI: Timer KUDS02SRB10 and CONSOLE Assy.
Cost 360$ pieces 130$ Job Charge 60$ taxes.
Now It works perfectly, but I bought 1100$ 3 years ago... Really expensive to keep it running.
Look inside of the dishwasher to be sure that the tubes leading to the spray arms are not disconnected. If those tubes are in place, then the problem is with the main motor/pump in the base of the unit. That Kenmore part is about $150.00 plus labor. That being said, it may be time to consider a new dishwasher UNLESS your dishwasher is less than five years old because there is a five year warranty on the motor/pump. If it is under warranty, call sears repair and they should repair it at no cost to you.
Had the exact same problem (Control panel burning up, sparking, and smoking during wash cycle) last night with our Kenmore Elite DW model 665.16293400 purchased Nov. 2004. I have reported it to the CPSC and www.kitchenaidfire.com and will be contacting Sears first thing tomorrow. It is outrageous that this problem is apparently so widespread with nothing being done about it! I have no doubt my kitchen would have been in flames if I had not been sitting right here to shut off power to the D/W.
I have an older dishwasher also and recently my wife also complained about it not cleaning right... so me being the man I am tried in vain to clean the things... Bought new spray arms online and installed them in minutes...now the thing works like new... However I have also found that if the heating element goes bad then that also can mess things up bad... So I would buy new spray arms, and also check out the heating element to make sure it is working... Here is a tip that will help you with the online buying... Dishwasher Spray Arms not Spinning
Same thing happened to me today and Sears more than willing to charge me 200.00 for a 1 year service agreement.
I found the answer on askmehelpdesk.com and the answer is:
To reset a Kenmore Ultra Wash elite series dishwasher (stuck on clean) simply push heated/dry then normal wash and do the same thing again. Panel will reset itself and it hopefully will run normally again. Mine did and I am rejoicing!