Question about Motorola Mobility RAZR V3i Cellular Phone

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Screen problem many times the screen gets hazy , cannot read out from the screen. sometimes i cannot get the incoming call connected even after opening the flip open top. majorly the screen is giving hell of a problem.

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Take teh phone and have the LCD replaced.

Posted on Dec 28, 2008

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The phone gets cut off before I can anwer the incoming call

If you do not pay your bill, you will not get incoming calls or messages and you cannot call or send messages. Your phone will not work if you do ot pay for it.
According to the article, and other information I've been reading, there is more than one possible mode a GPRS/EDGE phone network can be configured to operate in, 001 and 002 being the most common. In mode 001 if an incoming call occurs during data use the data session will be terminated and the call will come through. In mode 002, the call will go straight to voicemail. Apparently the majority of 2G networks in the world use mode 002! confused.gif mad.gif

It's possible to use the iPhone's field test mode to see what Network Operating Mode is for the network - to do this, first disable 3G, then go into field test mode by dialing *3001#12345#* from the phone app keypad then pressing call, then go to GSM Cell Environment -> GPRS Information, and scroll down to "Network Operating Mode".

I've checked this for all 5 networks and in all cases (at least where I live) it was mode 002 - the mode which doesn't allow for incoming calls when 2G data is in use. rolleyes.gif

The ramifications of all this are that any time you use data on GPRS/EDGE you will miss incoming calls and unless you have a missed call service with your provider, you won't even know you missed them, as they will not show up on the phone. (And the missed call texts themselves will be delayed as well)

Not only can this be caused by actively using an app such as safari, (or leaving a data using app active with the screen locked) but background mail checks and push notifications will cause it as well. frown.gif So if your phone is lying there unattended and it happens to do it's 30 minute (or whatever) mail check just before someone tries to call you - missed call.

Having push notifications enabled is even worse, because it tries to keep an active data session as much as possible, and re-establishes this connection every time the data connection is interrupted.

One good example of this is if you have push notifications active, try making or receiving a call, hang up, and call the phone back in less than 30 seconds or so of the previous call - missed call.

The reason is that the GPRS/EDGE connection was interrupted by the first call, so when the call ended the phone immediately tries to re-establish the push data connection, and on a slow connection this takes up to a minute to do and then go idle before the phone can receive another incoming call.

I'm stunned that a problem of this magnitude (which is not really the phones fault at all, but is made far worse by turning on push notifications and background email checking) has been seemingly covered up and glossed over for so long - the O2 UK forum has a message thread with over 500 people complaining of frequent missed calls, with no official acknowledgement from O2 on what the cause is, with the only suggestion being to turn off push notifications. (Which will ease the problem but won't cure it)

What baffles me is why the networks don't just run in mode 001, which allows incoming calls to interrupt the data session - surely an incoming call is more important than finishing downloading an email ? Surely with more and more phones relying on data and trying to hold persistent push connections open, this is only going to become more and more of an issue ?

Perhaps someone like Planner could comment on why networks might not be using mode 001, I'm assuming it either has some drawbacks or compatibility problems with some phones, or is an added cost to support. Is there any likelyhood of this ever changing ?

Now it makes sense why if you're using a network where you tend to get 3G most of the time (such as I do with Orange or 3) then the problem is minor because you're not on 2G very often, but if you're on a network where you will be using GPRS/EDGE a lot (cough, O2) then you really can't afford to leave push notifications enabled, unless you like missed calls...

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1 Answer

My NOKIA 5230 screen goes hazy and i cant read or see anything... more over it tales lot of effort to get back the screen... this is also temporary, after sumtime the screen again goes wiered

I think the display unit of your cell is gone for a toss. You need to goto the Nokia service center and get the display unit replaced.

Jan 18, 2012 | Nokia 5230 Cell Phone

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N73 mobile phone getting slower n sometimes out of Display

Upgrade your phone firmware and format it. Format your phone memory card too.

Nov 21, 2009 | Nokia N73 Cellular Phone

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Hi, My Samsung Omnia i900 is running into 2 issues 1. Even with the volume on ful, for incoming calls, all I get is a vibration. 2. the touch screen has gone beserk. It sometimes works and most times just...

Try to reset the original settings for your phone and then turn it off and then power on. If the problem persist, then probably your phone is infected a virus. Reprogram the phone that the solution.

Oct 23, 2009 | Samsung SGH-i900 Omnia Unlocked Cellular...

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Nokia n95 dark hazy negative like display on & off after pressed

your phone need a general service. please contact service technician

Sep 22, 2009 | Nokia N95 Cellular Phone

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Voice Message Full

I don't want to call my voicemail and you can't make me!

Feb 28, 2008 | Motorola Mobility W375 Cellular Phone

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Incoming text

remove some of the stored messages from inbox , out box, ect.

Feb 10, 2008 | Nokia N93 Cellular Phone

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Voice Message Full

ask your service provider to erase your voicemail on the phone then add it back again and clearing all msgs

Jan 14, 2008 | Motorola Mobility RAZR V3

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Motorola SLVR buttons do not work

I don't know but mine's doing the exact same thing. Mine also keeps the screen on almost all the time, sometimes it turns itself on and back off and back on for hours. Once every button EXCEPT the red button worked... and once only the top left button worked, so i could answer calls but couldn't hang up. My friends enjoyed messing with me for that one.

Dec 01, 2007 | Motorola Mobility SLVR L7 Cellular Phone

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