Question about Maytag Neptune MAH7500WH Front Load Washer

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Maytag Neptune stops during rinse cycles

Each time my washing machine fills for a rinse cycle, it shuts itself off without spinning or draining. I have to monitor the machine and hit "start" 3 (additional) times to complete the loads. 1 service rep thinks it's the water valve (lots of $$ to replace). Any other ideas?

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  • handyhusband Jan 13, 2008

    We have the same problem. When the hit hits the rinse cycle it stops and the door can be opened. Inside it appears that the water level is correct. It does this with the rinse cycle on cold. It appears that with the cycle on warm it sometimes stops and sometimes continues.

    Pressing the start button starts the washing machine up with no problems till it hits the next rinse cycle.

    I have not tried cleaning the screens yet...will post if that solution works though as stated earlier it does appear that the water gets in- maybe not enough?

  • Bob Enders Jun 29, 2008

    maytag neptune model mah7500aww stops on spin cycle

  • Anonymous Mar 15, 2014

    The washing machine is repeatedly pausing in between the starts and stops during the wash and rinse cycles...

  • Anonymous Mar 23, 2014

    Will fill but won't cycle to spin or rinse



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Could yoy please explain what the "screen" is?


Posted on Sep 14, 2008

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Cleaning the screen seems to have worked. I used compressed air at about 100 psi to do the job.

Thank you to "GUEST" !!

Posted on Jan 18, 2008


I think the cold side of your water valve is stopped up at the screen. Just take your hose off at the machine and get the crud off the screen in the valve. It only does it in rinse because you have cold rinses. When warm water comes in, it will fill just fine because the hot water is not blocked

Posted on Sep 07, 2007

  • David Stidham Dec 22, 2011

    Cleaning the screens worked for me, too. The water hoses have two screens. One at the faucet side, and one at the washer side. The washer side of my hose was pretty gunked up. I used a spray bottle with water to rinse it clean, and the washer works fine again.


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How would you know if it fills to the correct level sine you can't see inside?

Posted on May 07, 2007

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From what you say it doesnt sound like a water valve. does it fill to correct level the first time round?

Posted on Mar 28, 2007

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Posted on Jan 02, 2017

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Does your machine seem to take longer than normal to fill with water?

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You should enter the Rinse Cycle at the 20 min mark on the LED display.

You should enter the Spin Cycle at the 10 min mark on the LED display.

Watch the cycle and see if you have similar times as I do. Let me know if the washer has any off balance issues as it enters into the Spin Cycle…..Rich

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