Question about Brother MFC 210C All-In-One InkJet Printer

22 Answers

Need to reset purge counter due to error 46

I received machine error 46 after doing too many cleaning cycles. The felt ink pads were saturated, so I opened up the printer and blotted up the excess. But I still can't get my printer to work until I reset the purge counter. Does anyone know the procedure and code? Many thanks for the help!

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  • Anonymous Nov 30, 2007

    I had the same situation on an MFC-5840CN, followed your instructions and sure enough found a machine error 46. Now that I know what the problem is, I'll look for a service manual to see if I can fix it myself. Many many thanks for providing a valuable service.

  • Anonymous Dec 29, 2007

    error 46

  • ruby25a Jan 08, 2008

    Had error 46 message followed the procedure suggested now colours work but still no black ink comming through. How do I access the absorber box to clean the jet??

  • rnrgal Jan 31, 2008

    I had the same problem with my MFC420-CN.  I was freaking out because I can't afford repairs and I had some important documents to copy and print. Fortunately, your solution worked!  THANK YOU SO MUCH!!!  You are a life-saver!

  • Izziesmum Feb 20, 2008

    Can anyone help me with some ideas of how to go about dismantling the printer to get to the ink absorber pads? I have a screwdriver but would like to know which end to start!

    Thanks.

  • Anonymous Mar 07, 2008

    Brother DCP115C error unable to clean

  • wealthsprout Mar 07, 2008

    cleaning error dcp115c

  • Anonymous Apr 02, 2008

    where are these sponges on a mfc 420 cn printer????

  • Anonymous Apr 27, 2008

    I tried to reset purge to no end but all I get now is error 5A?I have a brother mfc 5840

  • Anonymous Oct 01, 2008

    RE:machine error 46 (mfc210-c). I took apart and cleaned the ink box, re-assembled the printer and re-entered maintenance mode, all ready to reset the purge counter. In maintenance mode , I now show machine error A7 and I have not yet corrected error #46. Do I now have to correct two error codes, or did changing the ink box by itself correct error #46 without need to reset the purge counter. Any help would be appreciated.

    Thanks,

    tjmonty

  • Anonymous Oct 01, 2008

    bbbbbbb

  • brvaland Nov 22, 2008

    Hi Experts

    I have the same problem, i replaced the ink absorber and reset the purge counter but still shows the error message "unable to clean" and machine error 46.

    Can someone advice me if i need to check anything further?

    Kind Regards
    Bhavesh


  • nunuy Dec 09, 2008

    anyone can help me please, my machine is brother dcp330c.. the error is unable to clean 46....thanks god bless all

  • Anonymous Jan 04, 2009

    en la maquina antes trabajaba bien y despues salia solo el colore azul y hago limpienza y no sale nose como hace ayudeme







  • anthonygbowl Nov 04, 2009

    HOW DO I ADJUST AUTO CLEANING TO START AGAIN

  • jdwest32 May 11, 2010

    I did the fix for error code 46 and new i get error 51 or unable to change 51.

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22 Answers

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MFC-5440CN saved from the tip!
"Unable to Clean" message - found TrickyDicky's sltn 4 for various printers.
Went into maint mode as per sltn 4 - verified error 46.
"The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed."

Keyed in 80 - stepped through the items with "down" key and located Purge Counter.
"Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero
Press the Stop/Exit key to return to the initial stage of the maintenance mode.
Press the 9 key twice to return to the standby state."


This worked brilliantly - no need to tamper with any parts of the printer. Purge Counter reset did it all. Fully functional printer.

Thanks TrickyDicky for info on verifying the error code and purge reset



Posted on Apr 09, 2008

  • levita_00 Mar 16, 2011

    ryuuzaki182@gmail.com

  • levita_00 Mar 16, 2011

    thank you...we use our printer for the church...God bless you..

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Here is the answer to the Machine Error 46 (have just fixed my own MFC210C): Machine Error 46 – Purged Ink Box Full MFC620CN/420CN/410CN/210C and FAX2440C The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An “initial purge”, for example, advances the purge counter by 187 + 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unuseable. When an internal Machine Error 46 is generated, the user will see an “Unable to Clean” external message and will be unable to use the printer. The “Unable to Clean” external message can relate to many different internal error codes however. The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed. If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero. Resetting purge counter MFC620CN/420CN/410CN/210C and FAX2440C 1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted. FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again). Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the “up arrow” key four times to enter the maintenance mode). 2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80). 3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list. 4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero. 5) Press the Stop/Exit key to return to the initial stage of the maintenance mode. 6) Press the 9 key twice to return to the standby state. Carry on printing !!

Posted on Apr 06, 2007

  • levita_00 Mar 16, 2011

    thank you...we use our printer for the church...God bless you..

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Usin the same numbers given before in managed to fix a dcp - 115c

with the printer powered up press
menu
mono start
up (x4)

then ! and photo capture start flashing
then use the up key to select the number and the sed key to enter it

so
8 set
0 set
mono start (x24 "purge:XXXXX eg 06451")
up key (2) set
7 set
8 set
3 set

then screen shows purge:00000

stop/exit key
up key 9 set
9 set

then your done ready to use

Posted on Aug 17, 2008

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I followed the procedure posted below (solution number 5 by trickydicky) for resetting the purge counter, and it did reset it to 0000. However, I still had error 46, "Unable to clean". So I also reset some of the other parameters in the log, such as "wipe", "flush", and the parameter that listed Error 46. Those are reset the same way as the purge parameter, by entering 2,7,8,3 when you see the parameter listed in the maintenance mode. This fixed the problem for me. I was ready to toss the printer, but glad I checked here.

As for the felt ink pads, I don't think it would even be necessary to replace or clean them, at least for quite awhile longer. There were still large areas of white that hadn't been saturated at all, even though I got this error message and have done a lot of printing. So apparently it's just an automatic error that is programmed to occur on the machine after a certain number of cleanings, whether or not the felt pads are saturated.

Posted on Jun 21, 2009

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Fixed my machine error 46 on MFC5440CN. Good stuff

Posted on Jan 23, 2008

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Thanks to SkipperOz for this information!! by brother mcf 5440 will work again - thanks a lot and nice greetings from germany, Claudi

Posted on Aug 12, 2008

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solution 3 works!!! seems a little technical and weird but it works a treat. many thanks. geoff (glasgow)
MFC-5440CN saved from the tip!
"Unable to Clean" message - found TrickyDicky's sltn 4 for various printers.
Went into maint mode as per sltn 4 - verified error 46.
"The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed."

Keyed in 80 - stepped through the items with "down" key and located Purge Counter.
"Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero
Press the Stop/Exit key to return to the initial stage of the maintenance mode.
Press the 9 key twice to return to the standby state."


This worked brilliantly - no need to tamper with any parts of the printer. Purge Counter reset did it all. Fully functional printer.

Thanks TrickyDicky for info on verifying the error code and purge reset

Posted on Sep 04, 2010

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I have a Brother DCP310CN & the above worked but with a minor amendment. Here's the amended instructions for a DCP 310CN

with the printer powered up press
menu
colour start
set

then ! and photo capture start flashing
then use the up key to select the number and the sed key to enter it

so
8 set
0 set
mono start (x24 "purge:XXXXX eg 06451")
up key (2) set
7 set
8 set
3 set

then screen shows purge:00000

stop/exit key
up key 9 set
9 set

then your done ready to use

Posted on Apr 30, 2010

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Hello
newbie here..
can i disable the auto cleaning of my brother dcp115c?, because every time i open my dcp115c, its always cleaning and eventually its out of ink.

Posted on Apr 24, 2008

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EXCELLENT EXCELLENT EXCELLENT, WORKS PERFECTLY FINE, HERE IT IS IF YOU DON'T HAVE TO BREAK THE BOX, JUST RESET THE COUNTER:

In step 1 of the procedure I could not get to the maintenance mode by pressing menu/set,2,8,6,4 Iskipped this and pressed 80 and then Black start 25 times - got to purge counter and continued with instructions - working fine so far

Posted on Apr 03, 2008

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SkipperOz - Your solution worked GREAT for my MFC 420CN! Thanks!!!

Posted on Feb 13, 2010

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How to clear all memory from a mfc 8220

Posted on Feb 11, 2010

Now i get change unable 51 after i did what you said

Posted on May 27, 2008

This helped and solved my problem - otherwise I would have dumped it!

Posted on Apr 15, 2008

I have DCP115C which had a error 46 fault. I carried out the procedure outlined above for other non-fax machines, the procedure worked perfectly. Many thanks. Monty.d

Posted on May 17, 2007

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Tricky Dicky solution will work, I did what he said and then I had an error unable to print I took the ink cartridges out and put them back in and was on my way to printing thank again tricky.

Posted on Sep 23, 2009

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Thank you very much trickydicy ur steps helped me resolve unable clean n machine 46 error. Actually a small pice of paper is stuck inside ma printer.. i try removing it but i lost it.. anywayz its workn fine now..but i hate this printer it juz waste a lot of ink by cleanning ..

Posted on Nov 08, 2008

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It didn't work the first time. The second time I purged every log, then it worked perfectly fine. Thanks for the info.

Posted on Oct 29, 2008

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Nice TrickDicky, you solved my problem!! your the man!,,for the CLean Unable Error..(Reseting the printer) Bless you for sharing your brilliant Knowledge to us who needs help..did i need to clean the waste absorber ink just to not come up again with that Error??tnx^_^

Posted on May 22, 2008

In step 1 of the procedure I could not get to the maintenance mode by pressing menu/set,2,8,6,4 Iskipped this and pressed 80 and then Black start 25 times - got to purge counter and continued with instructions - working fine so far

Posted on Feb 12, 2008

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Dear Sir,
Could you help me to fix " unable to clean " my brother MFC115?
Thank you


Hendra

Posted on Dec 31, 2007

Totally unplug including usb-let it sit overnight-then open and remove a cartridge. Close. Put cartridge back in. It cleared the unable to clean error for me.

Posted on Apr 17, 2007

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SOURCE: Need to reset purge counter due to error 46

not easy and worth to fix it since ink jet printer sare cheap. New one include all the ink cartridges which are expensive too.

gar266

Posted on Jul 31, 2008

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1 Answer

Unable to clean 46. this error display in lcd of brother dcp585cw printer. how to solve me this problem.


Machine Error 46 - Purged Ink Box Full MFC620CN/420CN/410CN/210C and FAX2440C

The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An "initial purge", for example, advances the purge counter by 187 + 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unuseable.

When an internal Machine Error 46 is generated, the user will see an "Unable to Clean" external message and will be unable to use the printer. The "Unable to Clean" external message can relate to many different internal error codes however.

The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed.

If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.


Resetting purge counter MFC620CN/420CN/410CN/210C and FAX2440C

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the "up arrow" key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.

Jun 26, 2011 | Brother DCP585cw AllInOne InkJet Printer

1 Answer

My printer says it's unable to clean 46? it's a mfc printer LC-51 Series ink


Please note that this error code appears when the container in the printer that is responsible for storing used / discarded ink is full or registers as full.

The following instructions will guide you through the process of resetting the printers self clean counter so the error will go away but in the event that the ink absorbing box is actually full and this is not an erroneous message the error message will trigger again immediately.

Machine Error 46 - Purged Ink Box Full MFC620CN/420CN/410CN/210C and FAX2440C

The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An "initial purge", for example, advances the purge counter by 187 + 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unuseable.

When an internal Machine Error 46 is generated, the user will see an "Unable to Clean" external message and will be unable to use the printer. The "Unable to Clean" external message can relate to many different internal error codes however.

The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed.

If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.


Resetting purge counter MFC620CN/420CN/410CN/210C and FAX2440C

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the "up arrow" key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.


Also please note that if the ink box is full and the error code is reset the printer may begin to spill out excess used / discarded ink.

I suggest purchasing a new ink absorber box and installing it.

May 04, 2011 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Error 46 what is it


Here is the answer to your MFC code 46


Machine Error 46 - Purged Ink Box Full MFC620CN/420CN/410CN/210C and FAX2440C

The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An "initial purge", for example, advances the purge counter by 187 + 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unuseable.

When an internal Machine Error 46 is generated, the user will see an "Unable to Clean" external message and will be unable to use the printer. The "Unable to Clean" external message can relate to many different internal error codes however.

The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed.

If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.


Resetting purge counter MFC620CN/420CN/410CN/210C and FAX2440C

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the "up arrow" key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.

Nov 24, 2010 | Brother MFC-5840CN All-In-One InkJet...

2 Answers

DCP-110c is showing machine error 46. I have followed instructions as per cene765 solution #1 withput success. I get as far as 'maintenance 80 display. Pressed 'mono start' many times but still displays...


Many thanks - I fixed the error 46 by following the helful solution provided below.

mydcp110c


Rank: Apprentice
Rating: 86%, 8 votes

Hello!

Here is the "Unable to Clean" (code 46) solution:

The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An “initial purge”, for example, advances the purge counter by 187 + 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unuseable.

When an internal Machine Error 46 is generated, the user will see an “Unable to Clean” external message and will be unable to use the printer. The “Unable to Clean” external message can relate to many different internal error codes however.

The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed.

If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.

Solution no. 1. (DCP-110C):

The proper reset code sequence to reset DCP printers without numeric keypad should be as follows:

1. press buttons Set, Menu, Mono Start one by one, followed by up arrow key four times.this should all be done as short a time as possible, around 3 seconds.

2. enter maintenance mode 80 by pressing the up/down arrow key and set key to select numbers 8 and 0

3. press up arrow key several times to get to the Purge item

4. enter 2, 7, 8 and 3 using arrow/set keys to reset the counter

5. press Stop/Exit key to go to root of maintenance mode

6. enter 9,9 to exit maintenance mode

Dec 11, 2009 | Brother DCP-110C All-In-One InkJet Printer

1 Answer

Machine error 46


Here is the answer to the Machine Error 46 (have just fixed my own MFC210C):


Machine Error 46 – Purged Ink Box Full MFC620CN/420CN/410CN/210C and FAX2440C

The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An “initial purge”, for example, advances the purge counter by 187 + 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unuseable.

When an internal Machine Error 46 is generated, the user will see an “Unable to Clean” external message and will be unable to use the printer. The “Unable to Clean” external message can relate to many different internal error codes however.

The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed.

If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.


Resetting purge counter MFC620CN/420CN/410CN/210C and FAX2440C

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the “up arrow” key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.

Carry on printing !!

thanks.

Jul 08, 2009 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Unable to Init. 46


Your Ink Absorber box is full. The machine cleans its print nozzles by blasting them out with ink; it collects that waste ink and pumps it into a plastic box filled with thick, felt pads. After a certain number of cleaning operations, it decides it's not safe to squirt more ink into the box and gives this Error 46. Replacing the ink absorber box and flushing box and resetting the purge counter is fairly complex. Maybe someone has instructions all typed out, but your best bet is probably to take it to a Brother tech.

Jun 11, 2009 | Brother MFC-465CN InkJet Printer

1 Answer

Need to reset purge counter due to error 46


not easy and worth to fix it since ink jet printer sare cheap. New one include all the ink cartridges which are expensive too.

gar266

Jul 30, 2008 | Brother MFC 420CN All-In-One InkJet...

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