I like to listen to my Sansa on the way to school and stuff, and so when I went to turn it on yesterday, the sound wasn't working! I checked and tried everything I can think of. It's not on mute, the sound's turned all the way up and I've tried five different pairs of headphones, three of which are brand new. I'm stumped on what to do and am so pissed off, seeing as how I only just got it a Christmas time! Please help me.
Does seem really odd I must say. All I can suggest for that is to update to the latest firmware version if you haven't already:
Otherwise try a format. The e200 series does seem to become buggy after a while apparently. I had the corrupt file problem where some of the file names got messed up and you couldn't play the file. Had to format then, lost everything and had to rebuild from scratch.
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Given the troubleshooting steps you have already performed, the only other thing to try would be a different set of headphones. If that is not successful, checking and updating the firmware is a last ditch effort. Failing at that, you're looking at failed components and either official repair/replacement or to be comfortable with component-level work with the innards using a multimeter and soldering iron and hoping that you can find what failed.
Recovery Mode: download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa. http://www.youtube.com/watch?v=_95hLqZxCHc&feature=related here is a link to a kid showing you how to goto recovery mode. Update software from this link.. (http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) and install the software before you recover
Make sure the hold/lock is not engaged, and that you have reset the player.
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first.On most models, restart is done by holding the power button in for 15 seconds or longer.Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced. Download the Sansa Recovery Tool from the Sansa website. Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp If these fail, then: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version). You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer. -Tha Mp3 Doctor
Air/fuel/spark. check the 3, and then do a dummy test. I know , im not insulting you, but my dakota wont start if my gascap isnt screwed down all the way, it throws a sensor and it wont start. So just do all the dummy stuff you know has to be done to start it, put it in park, close all the doors, stuff like that, never know, could be something simple. if not, as above, Air/fuel/spark. need all 3 to start an engine.
Attention: Resetting the device will delete all the songs
You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware http://www.sandisk.com/Retail/Default.aspx?CatID=1376
The number for sandisk is 1-866-726-3475 Please rate accordingly Thank you Computerrep
or formatting it and starting over, see if that helps
easy way to format
1.Shutdown player 2.Hold Rec button 3.Turn player on 4.Plug your player into the PC 5.Go to My computer 6.Find a Icon named 16Mb Format 7.Open that and make a new text file 8.Name it sansa.fmt 9.unplug player and it will say Formatting..... 10.when its finished it will reset , or shut off, when its done turn it on and see if that helps