Question about Dell Dimension E521 PC Desktop

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Computer won't recognize USB ports

Specifically printer and mouse. I can get the mouse to work if I take all the cords out of the computer and test each port until it moves, but the printer is not recognized at all now on the computer. It's an HP photosmart printer and will print from the camera memory card when I put it in the printer, but I can't print from the computer. I need it to work asap!! I feel that this is a USB problem and not a cord or printer problem.

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  • faerigrrl Dec 18, 2008

    So lame... it ended up being a bent prong on the printer usb port :\ Fortunately, it's working now that I bent AND broke it! Ugh, but I'm happy :) It's printing!

  • Anonymous Mar 28, 2014

    I am going to install the above listed computer, which my brother gave me. I am not an expert by any means, and want to avoid errors in the process. He has told me that if I have problems it will probably be caused by the fancy sound card. I have no idea what to expect. My plan is to just start putting the components together (correctly, I hope!) and then plug it in. I have a new HP printer/scanner/fax PhotoSmart 7520, and wireless service through ATT. Many thanks, Gail uamsrrt@yahoo.com

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  • 461 Answers

If you are plugging a USB device into a different port it takes some time to recognize and install it - it re-installs for every port. There could be cable and/or port issues as well. Plug the printer into a USB port that the mouse does work on and allow several minutes for it to detect install it.

Posted on Dec 18, 2008

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Posted on Jan 02, 2017

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Dell 6420 laptop not recognizing USB ports while on docking station


Hello Jackie.

2 of youre USBs are USB 3. so you need to install the right drivers for USB 3.
Also you should check youre BIOS settings, if there is an option to enable "XHCI" support so enable it. (USB 3 needs this to work ).
regards Gue.

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I'm trying to sync an apple ipod shuffle 4th generation to my windows xp pc. The famous USB device not recognized thing pops up. What do i need to do so i can use and sync my ipod.


Shutdown Windows.
Turn the computer off.
Unplug the AC power cord.
Reconnect the AC power cord.
Restart the PC.
This will eliminate many "intermittent" problems.

Now, connect some other USB device (mouse? keyboard? memory-stick?) into the USB port, to confirm that the USB port is working, at least for some USB device.

Now, connect the iPod to one of the USB ports.
If it is not recognized, connect the iPod to a different USB port.

This should work.

Jun 01, 2011 | Computers & Internet

1 Answer

Microsoft wireless mouse model 1007 , will not work


  • Put in the batteries Find the battery covers and slides it off. Insert the appropriate batteries. The wireless receiver that plugs into the computer runs off the computer's power and needs no batteries.
  • Plug in the receiver to the computer. Usually the receiver will plug into the USB port, but some plug into the mouse port. If all of your USB ports are filled, see if the mouse came with a USB adapter. The adapter fits into the mouse port. Be careful not to accidentally force the mouse adapter into the keyboard port.
  • Connect the mouse once you have it plugged in. The receiver should have a visible button that is easily push able by the average human finger. The mouse will usually have a very small hole with a button inside it that can only be pushed by something like a pencil or paper clip. Push both buttons at the same time with the receiver and the mouse relatively close to each other for about 5 seconds or more.
  • Position the receiver in a place that isn't far away from the mouse. Depending on where you are, you can place it on the monitor, on the tower, on the back of your laptop (if you are installing the mouse to your laptop) or on the desk. The furthest a wireless mouse can get away from the receiver without working very well is about 9 feet (2.7 meters), so keep that in mind.
  • Test your new mouse.

If you plugged into the mouse port, restart your computer manually.

If you plugged it into the USB port you may begin using it.

When the cursor moves when you move the mouse, you have connected the mouse properly. If the cursor doesn't move, try repositioning the receiver. If it still doesn't work, you may need to restart your computer (if you haven

May 16, 2011 | Microsoft Wireless IntelliMouse Explorer

1 Answer

Hello how do i get the wireless mouse to work on my laptop? i have it plugged in but it doesn't work


1. Put in the batteries Find the battery cover and slide it off. Insert the appropriate batteries. The wireless receiver that plugs into the computer runs off the computer's power and needs no batteries.

2. Plug in the receiver to the computer. Usually the receiver will plug into the USB port, but some plug into the mouse port. If all of your USB ports are filled, see if the mouse came with a USB adapter. The adapter fits into the mouse port. Be careful not to accidentally force the mouse adapter into the keyboard port.

3. Connect the mouse once you have it plugged in. The receiver should have a visible button that is easily pushable by the average human finger. The mouse will usually have a very small hole with a button inside it that can only be pushed by something like a pencil or paper clip. Push both buttons at the same time with the receiver and the mouse relatively close to each other for about 5 seconds or more.

4. Position the receiver in a place that isn't far away from the mouse. Depending on where you are, you can place it on the monitor, on the tower, on the back of your laptop (if you are installing the mouse to your laptop) or on the desk. The furthest a wireless mouse can get away from the receiver without not working very well is about 9 feet (2.7 meters), so keep that in mind.

5. Test your new mouse.
- If you plugged into the mouse port, restart your computer manually.
- If you plugged it into the USB port you may begin using it.
- When the cursor moves when you move the mouse, you have connected the mouse properly. If the cursor doesn't move, try repositioning the receiver. If it still doesn't work, you may need to restart your computer (if you haven't already) or reconnect everything.

Hope this help. Goodluck!

Mar 27, 2011 | Computers & Internet

1 Answer

I have a mfc 465-cn and I have another computer and tried to install my printer. once I get to the part of installation where I insert the usb cord into the port and turn on the machine it doesn't...


hello

have you tested all USB ports and with other applications (ie: digital camera, cell phone, USB drive stick, etc..) ?
if one USB does work, buy a USB hub and salvage this working USB port (if that is the case here, that only one USB port on your computer functions) . This will allow you to use other USB ports on the hub . But beware you will have limited useage as to what you can or cannot plug in. USB hubs generate 500mA typically for a 4 port hub, so any peripheral requiring more than 100mA-120mA current downstream may not work on this hub.
if you need the manual to your Brother printer, go to this link and download or save onto your computer

http://welcome.solutions.brother.com/bsc/public/us/ca/en/doc/manual_index.html?reg=us&c=ca&lang=en&prod=mfc465cn_all&dlid=&flang=English&type2=-1

i hope this helps

Nov 12, 2010 | Brother Office Equipment & Supplies

2 Answers

Mouse is not moving


we need to have available extra mouse to conclude that mouse is working or not, if the problem is in ps2 port try to test using usb ported mouse.

Oct 07, 2010 | Computers & Internet

1 Answer

Chick and wheel works but mouse won't move pointer


  1. Try to connect the Mouse receiver to a different USB port. Then, check the behavior of the device.

    Also, try to connect the receiver to a USB port on the back of the computer. The ports that are located on the back of the computer typically have more power available. Note Bypass any port replicators, USB hubs, KVM switches, and so on. Connect the receiver directly to the port.
  2. Replace the batteries, and determine whether this resolves the issue. Make sure that you have inserted both the required batteries into the wireless pointing device and that they are positioned in the correct direction. After replacing the batteries, press the reset, or resync button on the mouse or on the receiver.
  3. If the issue continues to occur, test the mouse on a different computer in a different environment. If you can replicate the problem in a different environment, you may have a defective device.
  4. If the mouse buttons are recognized, and the pointer won't move, you may have a defective device. However, the best way to determine whether the device is defective or damaged is to try the device on a different computer.

Jul 12, 2010 | Logitech V550 Nano Mouse

1 Answer

I am trying to hook my mouse up to my new laptop but I can't get it to work. Please help.


1.Put in the batteries Find the battery cover and slide it off. Insert the appropriate batteries.

2.Plug in the receiver to the computer. Usually the receiver will plug into the USB port, but some plug into the mouse port. If all of your USB ports are filled, see if the mouse came with a USB adapter. The adapter fits into the mouse port. Be careful not to accidentally force the mouse adapter into the keyboard port.

3.Connect the mouse once you have it plugged in. The receiver should have a visible button that is easily pushable by the average human finger. The mouse will usually have a very small hole with a button inside it that can only be pushed by something like a pencil or paper clip. Push both buttons at the same time with the receiver and the mouse relatively close to each other for about 5 seconds or more.

4.Position the receiver in a place that isn't far away from the mouse. Depending on where you are, you can place it on the monitor, on the tower, on the back of your laptop (if you are installing the mouse to your laptop) or on the desk. The furthest a wireless mouse can get away from the receiver without not working very well is about 9 feet (2.7 meters), so keep that in mind.

5.Test your new mouse.

* If you plugged into the mouse port, restart your computer manually.
* If you plugged it into the USB port you may begin using it.
* When the cursor moves when you move the mouse, you have connected the mouse properly. If the cursor doesn't move, try repositioning the receiver. If it still doesn't work, you may need to restart your computer (if you haven't already) or reconnect everything.

This should help you to fix the problem.

Mar 03, 2010 | Logitech Cordless Mouse

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