Question about Motorola Mobility RAZR V3m Cellular Phone

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Battery cover door won't stay on

When I try to snap the battery cover door onto the back as per the instructions inside the cover, the metal wire does not catch the little hooks on the back of the phone, and the battery door cover won't stay closed. My son's phone, purchased at the same time, has the same problem. I tried purchasing a new battery cover door, but that did not fix the problem. Any ideas?

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  • wijsman_merr Dec 18, 2008

    I am afraid the phones didn't start having this problem until they were out of the 1-year warranty period, so I don't think the phones will be replaced under the warranty. Any other ideas?

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  • 163 Answers

You should please seek the companies tech support. sometimes the should replace the phone .this is a manufacturing defect.

Posted on Dec 18, 2008

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You should see about getting a new back cover. Try ebay, they run only a few dollars.

It sounds like you battery is coming loose a bit. Without the back cover snapped in tightly, there is a bit of room for movement for the battery. so when you snap it closed, the battery pops up of the contacts. If you know any one else that has a razor, try their cover to make sure.

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