Question about Microsoft Xbox 360 Console

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Xbox 360 has a habit of scratching my DVD disks

I have 3 games that have been scratched by my xbox 360. All the scratches are circular. I have heard of this happening with other machine in an article on Yahoo.

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This is a microsoft problem, and there are currently lawsuits against them because of it...
http://videogames.yahoo.com/feature/microsoft-faces-new-xbox-360-reliability-accusations/1274293

Posted on Dec 18, 2008

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Posted on Jan 02, 2017

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Bought guitar hero 5 xbox game w/guitar..disk spins and then says unreadable contact support...


Are other games working correctly in your Xbox 360?

Is this a brand new disk? or did you buy used?
if used, check for major scratching on the disk. If scratched heavily you can try to buff out scratches with a lint free cloth, I have also heard that toothpaste could be used for buffing out scratches, but I would only try this as a last resort.

If other games work fine in your Xbox, it's probably the disk. Make sure you have the XBOX version of the game (and didnt accidentally grab the PS3 game instead or something)

If it is the right version of the game and brand new and not working, call Activision and tell them you have a bad disk, if it's brand new I can't see how they wouldn't replace it. Or just return it to the store.

Mar 09, 2011 | Activision Guitar Hero 5 for Xbox 360

2 Answers

Game will not work


Check back side of disk or any scratches or dirt, wipe of game with soft damp cloth. Please know if there are too many scratches or if the scratches are too deep, then replacement is be required. If there are no scratches or dirt, try other Xbox 360 games to for sure verify that it is the game that is the problem and not the Xbox 360. If the game is at fault and the Xbox 360 can play other games, and there are no scratches or dirt, then it’s a faulty disk, and needs to be replaced. Hope this helps!

Jun 02, 2010 | Bethesda Softworks Fallout 3 for Xbox 360

3 Answers

We've lost 2 game discs in the xbox 360 in the last 4 months, the disk would get scratched until it freezes. First time the xbox was destroyed, second time xbox still ok but game disc has deep circular...


Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error” or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that Xbox owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.
Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but a professional disc repair service is normally required to fix laser burn scratches or damage to XBOX discs.

For further help on Xbox & Xbox 360 disc repairs or to get XBOX discs repaired back to "As Good As New Condition", visit:

www.discREPAIR.ie

Check the “More Info” & “FAQ” Sections for further details on disc repairs and related matters, or send your discs for repair.

If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair. You should contact Microsoft for assessment and guidelines.
Hope this Helps!!

Feb 09, 2010 | Microsoft Xbox 360 Console

2 Answers

My Xbox 360 intermittently scratches the game disk


1. you move, shake or touch xbox while running or disk is iin. solution: STOP!!!
2. The disk reader is to close to the disk. Solution: Open up xbox,. find disk reader, take picture. Show to people at game-stop, they'll tell u what to do.
3. Xbox is broken or faulty Solution: Get your money back and buy a new one or don't and keep buying games when the old 1 gets scratched

Jun 17, 2009 | Microsoft Xbox 360 Console

1 Answer

Circular scratches on xbox 360 disc wont work in some areas of game.


Hi,
The only real solution is to take it to your nearest DVD- Video Rental Store, or store that has a Disk Polishing Machine. The scratches are where the laser head, has scuffed the Disk. Therefore normal Polishing Won,t Work.
The disk needs to be resurfaced.

Mike @ Compurepair.

May 30, 2009 | Microsoft Xbox 360 Console

3 Answers

Big rings on the disc


A common problem that XBOX owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.


Laser burn, looks like complete or partial circular scratches around your disc, also known as “ring of death marks”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but a professional disc repair service is usually required to repair any scratches or laser burn on discs. They can be fixed!!!

For further help on XBOX & XBOX 360 disc repairs, visit:

www.discREPAIR.ie Get Scratched Discs Repaired Back to "As Good As New Condition".

Check the “More Info” & “FAQ” Sections for further details on game disc repairs and related matters.

If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair.
You should contact Microsoft for assessment and guidelines.

Hope this Helps!!!

Mar 27, 2009 | Microsoft Xbox 360 Elite Console

1 Answer

Nex xbox 360pro scratches my games up when trying to play....


when you move your xbox with a disc in it it makes that circular scratch on your disc it happened to my GTA 4

Jan 17, 2009 | Microsoft Xbox 360 Console

2 Answers

Disc scratching from xbox 360


A common problem that XBOX owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.


Laser burn, looks like complete or partial circular scratches around your disc, also known as “ring of death marks”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but a professional disc repair service is usually required to repair any scratches or laser burn on discs. XBOX laser burn discs can be fixed!!!

For further help on XBOX & XBOX 360 disc repairs, visit:

www.discREPAIR.ie Get Scratched Discs Repaired Back to "As Good As New Condition".

Check the “More Info” & “FAQ” Sections for further details on game disc repairs and related matters.

If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair. Check your garauntee and contact Microsoft for assessment and guidelines.

Hope this Helps!!!

Dec 05, 2008 | Microsoft Xbox 360 Console

1 Answer

Scratch


happend to me when a friend knocked over my console while playing. ive heard that if your console is on its side then it might scratch the disk. I would suggest standing the console up and playing if its laying down. and to fix the disks buy a game doctor or take it to a store that re-buffs discs. you may also want to call microsofts support line at 1-800-4myxbox and see what they say.

Feb 06, 2008 | Microsoft Xbox 360 Console

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