Acer Extensa 4620Z Crystal Eye Webcam Not Working.
My webcam on my Acer Extensa model number 4620Z isn't working properly.
It will freeze when I open it up and it doesn't work with Stickam.
I click "Approve" when it asks to allow acess to my webcam, and it doesnt do anything.
I'm scared to uninstall it because I dont know where to RE-intall it.
Should I erase my harddrive?
Or uninstall it?
Please help! :P
Re: Acer Extensa 4620Z Crystal Eye Webcam Not Working.
Hallow Dear, First I would like to advice you to remove the webcam driver & application completely from add/removes program in control panel. And make sure after you reboot our PC let the webcam detected by windows as unknown device. Use link below & Select the EXACT WEBCAM DRIVER THAT YOU HAVE; under Driver & Utilities, according to your OS. Then you will get connect to download automatically. Install properly & reboot once. *** If you are using VISTA*** Please ensure that VISTA SP1 is installed on your system prior to installing these drivers! Driver incompatibilities on a system without VISTA SP1 might affect usability. http://support.acer-euro.com/drivers/notebook/ex_4620.html Thank you & Best Regards Dinu….
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
It's always recommended that you restart your system after installing any kind of software . Did you do that ?
If not , then you should do it . If that didn't work , then you should take your Extensa to the service , because it seems that camera is not wired . It's better to get it to an acer shop if you still have the guarantee.
Windows Movie Maker (free with Windows XP) will allow you to make video movies with your webcam. Instant messenger programs (free) like Skype, AIM, Yahoo Messenger, etc. will allow you to sent the webcam video to other users.
I had the same problem with the Extensa 5420-5687 as well, I went to the device manager and found my crystal eye webcam (there was a yellow exclaimation point on it) I tried to update the driver software by having it search automatically for the software, but it just said that it was up to date...that still didnt fix my problem. So i tried browsing my computer for the driver. I picked "let me pick from a list of drivers on my computer" I then clicked on "Acer crystal eye webcam" then i hit next, it then installed the updated driver. After that my webcam worked again!
Download the latest driver for the crystal eye webcam from the acer site, install the driver (will not work yet) then go to device manager and image devices, right click and scan for new hardware devices and then widnows vista will pop up saying installing the cam. Thats it. Worked for me.
hi, if its a built in cam , then the driver disk will take care nof it, now for chatting, u just need to open the chat applet, there you can find or go to "My Web Cam" that doed not need any software for video chat, most of the chatt applets are smart to locate your system web cam.. let me know