Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

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No black ink printing

All of a sudden the printer will not print anything black. It will print shades of grey to a certain point and then quit. I tried to print with a watermark. lt printed a version of grey but all the text that it was under was white.
It behaves as if the text is white past a certain grey level. I bought new ink cartridges without a change. I removed the print head and cleaned the contacts with alcohol without success
The print head is covered in black ink! I tried to clean it and was able to get a portion of one line in grey then nothing.
I performed all the maintainence operations without a change.
I have used HP printers for decades and some of thems still work! This Printer is maybe a year old and crapped out on me. WTH is going on!

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  • SJX426 Dec 18, 2008

    I forgot. When I try to print a test page, it just sits there with the head moving back and forth for hours without advancing the paper. I also get a message that says the print is complete!

    I also updated firmware and SW versions.

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This is a guess but from what I have read I would say bad printhead, Kodak and a batch made in usa plant that got too hot in processing thus are faulty. Contact Kodak and go thru a few test with them and they will ship you out a new printhead, new ink tanks by overnight air and FREE of charge.

Posted on Dec 18, 2008

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