All of a sudden the printer will not print anything black. It will print shades of grey to a certain point and then quit. I tried to print with a watermark. lt printed a version of grey but all the text that it was under was white.
It behaves as if the text is white past a certain grey level. I bought new ink cartridges without a change. I removed the print head and cleaned the contacts with alcohol without success
The print head is covered in black ink! I tried to clean it and was able to get a portion of one line in grey then nothing.
I performed all the maintainence operations without a change.
I have used HP printers for decades and some of thems still work! This Printer is maybe a year old and crapped out on me. WTH is going on!
This is a guess but from what I have read I would say bad printhead, Kodak and a batch made in usa plant that got too hot in processing thus are faulty. Contact Kodak and go thru a few test with them and they will ship you out a new printhead, new ink tanks by overnight air and FREE of charge.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Depending on the printer you have, some printers will not work without the color ink installed, even if you only want to print black. In most cases printing in greyscale will actually use more ink as the printer will mix colors to make shades of grey. Look for a driver settting of black only, but likley you will have to shell out for color cartridges.
When you are printing a photograph, the back is resultant of combination of RGB but when you print a latter of document it usages only the black ink. So since the black is properly printed when it's combining RGB that means any of the color is low on ink. Replacing the color cartridge will solve the problem for you.
Try printing a light stripes test page (Troubleshooting, print quality problems, troubleshooting print quality page).
If you do not appear to have many missing jets but the colours are all just wrong it may be that the ink has gone stale. Run a couple of head cleans and you should see the colours start to improve. If it is getting better, all you can do is keep running head cleans until you have replenished all the ink in the printhead well. This problem is common in situations where a lot of black and white printing is done, with very little colour. Alternatively, it could be that your wiper/cleaning blade is not cleaning the head properlyand is smearing the different coloured inks across the head, or possibly that yourprinthead is leaking colours but I think the first solution should solve your problem. Hope this helps.
You need to take it a couple steps further after your test print. Sounds like your print heads need cleaning or your cartridge may need aligning. It's best to do this each time you install a new cartridge. get more information and help from here .
Your printer is not ready yet because you didn't see yet 4 colors Cyan, Magenta, Yellow, Black. If this 4 colors are showed then your printer is online but if not it all shaded grey. If still have a problem exist, insert the cartridge properly or calibrate it. Such problem like this are due to cartridge not inserted properly. I have one this kind of printer in my house CX5500, it's cool. Power On & Power Off is the best result on this. Good luck!
It is a little known fact that ink cartridges do have an expiry date, and it is sometimes possible that even if a printer reads full, that it has dried out and will not print. When you recieve a warning that your ink is too low you will simply be unable to print black ink after a certain point. Generaly if you want to print in only black you will have to do that when you print a document. For instance in IE when you go to file and then print you can select prefrences and select print in greyscale or black. hope this helps!
Thats because it's using the other colours to mix what it thinks to be shades of grey.
Due to the black ink being pigment based and the colours inks dye base, when printing onto glossy paper the machine will use the colour dye based inks to make up black. If you were to print on plain paper, set to greyscale, then the machine will just use the black as the pigment ink sits onto of the plain paper and will not run should the paper get wet. With glossy paper the ink has to be absorbed into the paper ad the Black pigment ink will not do this so the machine will use the coloured inks. Sucks but true.
I assume that the printer is set to print in grey scale as below. follow the same procedure to change it to colour mode. If its still priniting in the Grey scale mode, Then please check the ink level in the printer.
Print in grayscale To print in grayscale 1. Open the Printer Properties dialog box.
2. Click the Color tab.
3. Click Print In Grayscale.
4. In the Print In Grayscale drop-down list, select an option.
5. Select any other print settings that you want, and then click OK.
You may well be on the right track
Certainly nothing to do with the printer as such
It will only squirt the inks it is told to.
So check the printer software[drivers] for starters- Is it possible you have the latest -check makers web site.
This may also apply to your graphics card/image editor.
Do ensure all the latest[current drivers and patches] are loaded.
For example I Paint Shop Pro- Coral will sent updates from time to time some of which seem to be almost as big as the original program.
If I have occasion to reinstall or repair the prog- I must always remember to reload the updates.