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Re: waste toner full/empty message
This messages referes to the waste toner being full or not installed.
Manufactures try to stop you from emptying the container by having a small "window" that the printer looks through, when you empty the toner there will still be some toner on this window, so the printer will still believe that it is full.
a way around this is to wash the container out with water (do not use hot water as this will melt the toner). i also wouldn't recommend pouring the water & toner down the sink as this could be breaking local laws.
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The C25 stores toner in a waste toner container. On the front of that container there is rectangular clear window that fits into a sensor when installed into machine. The sensor passes a beam of light through that window. When the bottle is full there is toner inside that clear plastic window which stops the light from making it through the window and the machine will tell you the waste toner is full. Just dumping the container out will not clear that window and by putting it back in the machine you will get the same toner full message. If you are going to try to reuse that container you will have remove the black plastic cover that is glued to the container above the clear plastic. Then use something like a Qtip to clean all the toner off of that clear window(much easier and faster to just replace in with a new container). if you still get the waste toner full message after you install it then remove it and wipe off the sensor that the clear window sits in. This will clear the message and you can continue your copy job.
You have to empty out the waste toner bottle... The bottle is a milky white plastic and I believe it is right under the fuser unit. It should slid out toward you. Carefully dump the toner out of the bottle into a plastic garbage bag and re install the bottle and you are done....
Are you using a new waste toner container or did you empty the one that was already in the machine?
The machine uses a sensor that looks at the container to determine if it is full of waste toner. If there is toner on the inside sides of the container were it looks for toner it will indicate that it needs to be replaced even if you have emptied the toner out.
It is a good practice to replace the waste toner container with a new one, that is the way the machine is meant to be used.
If you have correctly installed a new waste toner container and the message hasn't cleared you may have a faulty sensor.
There is no sensor to clean. Look on the right side down at the bottom rear. Take the panel off and there is your waste tank. Take care dumping the waste toner out as it is messy. Do it outside. Code 19 means you went past the limit after the waste toner full message came up. To clear that is kinda tricky if you dont no how to navigate the service mode. Its in Level 2 wst-tnr. I would dump the toner and call a local dealer and they could walk you thur the reset. Tell them the next problem you have you will call them to sevice the copier, or better yet buy a box of toner from them and ask them for the phone help. We help people out all the time over the phone.
The used toner is stored in the Transfer Belt assembly on the right door that you open to remove a jam. Remove one spring on each side and release the catch while gently lifting up on the belt and roller assembly. It swings 90 degrees up from the rest of the assembly. There are 6 screws that hold a cover on the lower assembly. remove it and dump the waste toner. *** VERY MESSY*** have a vac on hand. Not a shop vac unless you want toner clouds floating around the office. If the six screws aren't present, dump the toner out of the **** between the mylar-rubber blade and the lower assembly. once this is done, the message will clear.
The used toner bottle is not actually a bottle at all. Not sure what you emptied, but it sounds like the actual toner bottle itself. The waste toner is contained with in the transfer belt unit. When you open the right side cover, this is the unit that is attached to the door. It is a brown belt that provides transfer of the image to the drum and separates the paper from the drum. Remove this unit by locating the release levers on either side of the transfer unit (push both of them towards the machine). After removing, you will need to actually take the belt unit off of the transfer unit. To do this, remove the two tension springs on either side, and then take a small flat bladed scredriver and release the clips that hold it down (you will see when you get started). Once you get it off, you will see the long blade that actually scrapes the toner off the belt. Dump the waste toner out this end. You will need to shake it pretty hard. A better (and cleaner) option is to vaccum it out using the crevace tool on you vac. Just make sure you completely empty it. Now....do everything in reverse.
I had the same problem with my printer. On the back of the waste toner cartridge is a tab that sticks out. A photoelectric shine thru this tab to let you know when the cartridge is full. My photoelectric had gone out and was giving the same error message. I took my printer apart and cut the wires loose on each side of the photoelectric and shorted them together to complete the circuit. The only problem in doing this is you have to occasionally check the waste toner cartridge yourself to make sure it does not overfill.