Question about SanDisk Sansa e250 MP3 Player

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Help i have the problem where it says "failed to load main image, switch to recovery mode" well i go and do that then i plug in the USB cable then i go here to look for solutions on how to get to MSD mode, some solutions say u have to turn it on then go to settings then pick that mode but how cn ya do that when u cant even turn it on. HELP!!

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Re: help

Yo to do that u just need 2 download a firmware upgrade.. than copy it in the folder you see on ur sansa.. after that just wait than it will work

Posted on Apr 10, 2007

Re: help

Well i was told to hold down the power button for 15-20 seconds. it worked instantly. try it

Posted on Mar 27, 2007

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1 Answer

How do i switch to recovery mode

put it in lock mode and hold the record button.
then connect the usb cable while still holding the rec button.

Jul 25, 2009 | SanDisk Sansa e250 MP3 Player

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this came from another post on fix ya.

For me the solution was this:
After entering the recovery mode (turn off the player, move the hold button to the right, and press the on and rec button, then connecting to the computer).
when the 16 mb folder opens create a NEW FOLDER (not a text document) called "Sansa.fmt". then disconec the usb and it was fixed.

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Do not worry! I had the same problem as you before and got it fixed perfectly! Go to this thread and read the instructions carefully.

Note that doing this will delete all files in your player, so I recommend you to save your files somewhere before doing this.

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well if you are trying to use itunes, then it won't show up. Only ipods or iphones do.

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i'm thinking that it has too much info on it, so it ets stuck when you turn it on.

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If it still plugs in and works properly, you can try to format it or try to update its firmware with the firmware updater that you can download from and then click on download.

Jan 23, 2008 | SanDisk Sansa e250 MP3 Player

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go to sandisk and go to support there you can find support the recovery software. hope it helps

Jun 16, 2007 | SanDisk Sansa e250 MP3 Player

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