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HI.FIRST MAKE SURE U HAVE TURNED IT ON.SWITCH OR LEAVER.2- WATER ON 3-WATER IN ICE TRAY.4 IF EMPTY PUT SOME ON MANUALY.AND TRY.IF IT WORKS ONCE AND STOPS THEN U HAVE A WATER SUPPLY PROBLEM.CHECK PIPE;WATER VALVE.IF ALL OK THENNNN...ICE MACHINE?HOPE THIS HELPS.ALI
If ice maker is not filling with water then fill with tap water and allow to freeze. If ice maker cycles and then does not refill then this points to water control valve. If that happens replace water control valve. Ifice maker does nothing but freeze water to ice then the ice maker will need replaced or parts causing problem fixed. Please call Sub Zero at 1-800-222-7820 and they will refer you to one of their six authorized parts and service centers. Thank You, Sea Breeze
Water dispenser is a simple touch switch in door energizing a solenoid water valve behind ventilation grate above refrigerator. Water tube runs down into and ends at ice dispenser chute. Should hear solenoid click at top of fridge when activate water touch switch. Can unhook discharge side of solenoid valve temporarily to prove water output. If water dispenser tube acts blocked it could be frozen where it ends-look up the hole at the bottom of refrigerator control buttons.
Ice maker is totally different system. No clicking when push ice button but ice in bulk tray may mean the simplest of malfunctions: Ice bin not pushed in the last half inch if ice auger not lined up with drive pegs. There are hidden switches behind ice bin that need to be engaged or nothing will happen in the ice maker: no auger noise, no clicking, no new ice making. Ice bin will be flush with sheet metal if it is in the right spot. Also plastic juice rack won't hang properly if ice bin not pushed in all the way.
When my repair tech came out, he showed me that the fill tube sometimes retracts toward the rear of the freezer. He simply pulled it forward with a pair of needle nose pliers until it rested in the delivery reservoir. This placement allows the detector to know when the tray is full and shut off; thus not overfilling the freezing tray and/or splashing additional water onto the freezer wall and into the ice cube drawer.