Question about HP Photosmart 3310 Printer
All of a sudden, my L7780 won't scan. The message I get says, "the device you selected does not support scanning. or I get "scanner not found" Do I need to reinstall the printer/scanner software? Is this one of those goofy HP problems I see posted all over this site?
First test: try a photocopy to check the scanner is actually working. If copy is blank or defective then you have a faulty scanner.
Second test: are you scanning to device/PC by USB cable or network. Network scanning is notoriously fickle and may need you to completely uninstall and then completely re-install the device. You may also need to remove all references to the scanner in you registry. If scanning by wireless - forget it and use a cable.
Posted on Feb 13, 2018
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Posted on Jan 02, 2017
SOURCE: Scanner Problem
The Laserjet 3050/3052/3055/3390/3392 FULL software version 4.0 (27 Mar 2007) for Windows Vista. Check out HP's download page or click the following for the US & EU version: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=1161389&prodNameId=114078
This should fix all your problems
Posted on Aug 27, 2008
As for the drivers, go to the following link and then click on the "Drivers and Downloads" tab, then choose your operating system. It should then give you the drivers under the "Driver" heading right below the operating system drop-down box. The software is there as well.
Posted on Nov 21, 2008
1) Install the Microsoft Office Document Imaging feature by following the steps
1) Go to Start -> Control Panel.
2) Click the Add or Remove Programs.
3) Select the Microsoft Office Professional Edition 2003 and click the Change
4) Click the Add or Remove Features and click on Next.
5) Select the Choose advanced customization of applications checkbox and click
6) Click on the Office Tools -> Microsoft Office Document Imaging -> Scanning, OCR
and Indexing Service Filter.
7) Select Run all from My Computer, insert the Office installation CD, and the
feature is installed.
Posted on Apr 11, 2009
Alot of the X3350 all in ones have there scanners go bad if you still have a warranty for this printer then call Lexmark if not then you can go out and buy one for like $85.
Posted on Apr 28, 2009
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