Question about Samsung CLP-500N Laser Printer

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I keep getting the "waste toner tank full" error, and I ordered a new one

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This messages referes to the waste toner being full or not installed.

Manufactures try to stop you from emptying the container by having a small "window" that the printer looks through, when you empty the toner there will still be some toner on this window, so the printer will still believe that it is full.

a way around this is to wash the container out with water (do not use hot water as this will melt the toner). i also wouldn't recommend pouring the water & toner down the sink as this could be breaking local laws.

Posted on Dec 18, 2008

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Posted on Jan 02, 2017

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SOURCE: waste toner tank full/not install keep displaying

The sensor itself weren´t dirty, but plastics in waste toner tank was bit dusty and sensor couldn´t read through it. So I modded waste toner tank a bit with a knife (took the part away which the sensor uses when reading if it is full or not). And works again beautifullu.

All I have to do know is to take care of waste toner tank manually i.e. checking it every now and then and when it becomes full I throw it away.

Posted on Feb 09, 2008

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The printer uses an optical sensor to determine when the tank is full. There are clear plastic ports on the side of the tank that the light needs to penetrate in order for the printer to work, otherwise it will generate waste toner tank full error and stop printing.The easiest way to clean the waste toner tank, is to remove it from the printer, and dump the contents into a trashcan. Tap it a few times to get as much as you can. Then take some soap and water and partially fill the tank. Then take the green cap and place it over the tank opening. Shake the soapy water in the tank a few times to clean it. Then dump the soapy, toner water in the sink. Add some tap water into the tank and replace the cap and shake then drain. You don't need to get the tank completely clean, just enough to allow light to past through the clear plastic port. Dry the outside of the tank and and reinstall into the printer. Hope this helps you.

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Dr. P,
Printer will display "Waste Toner Tank Full/Not Installed" error message if the waste tank is full of toner or not installed.
  • Open the waste tank door and check for the waste toner tank.
  • If the tank is full or not intalled, install a new tank.

If you have user guide, it will show you how to install the waste toner tank.

Sometimes you will also get this error message if the Waste Toner sensor is covered with toner powders.
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1 Answer

I keep cleaning the toner/printer waste tank cartridge and the printer continues to stop printing and the same error message displays saying "Replace/Install waste toner printer cartridge.


How are you cleaning the tank? Just dumping the contents into a trashcan may not work. The printer uses a light sensor to detect whether the tank is full. When the light does not shine through the clear window of the tank, the printer thinks that the tank is full. Sometimes cleaning the window with a cotton swab will make it work, but it can be difficult since the location of the window with respect to the opening of the tank is not a straight shot.

Another way to clean it would be dump the waste toner into ther trashcan. Tap the tank a few time to get as much of the toner out. Then add some soap and water into the tank and seal the tank opening with the green lid. Then shake the soapy water in the tank for a about a minute. Then dump the soapy toner/water out. Rinse again with just water and and allow it to dry. You don't have to get the tank completely clean, just enough to stop the waste tank error message.

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