Question about GE Spacemaker JVM1640SJ Microwave Oven

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New microwave; loud fan when heating items

Hi there! We just bought a GE microwave, #JVM1540, above the cooktop model, to replace an older GE Spacemaker. It works fine, except that it runs very loud -- it's difficult to have a conversation in the kitchen when heating something! Specifically, when I put, say, my cup of coffee in to heat, once I press Start, the sound of the vent fan kicks on -- just like it would if I were using the fan to vent the stovetop while cooking. I checked the manual, and while cooking, turned the vent fan "off" as indicated, and while this might have helped very slightly, it's still obnoxiously loud. Our old model had a light blowing sound, like every other microwave I've ever heard, but this is quite different; it's just like running the vent fans (which I rarely run because they're loud!)... Is there a problem with the blower? Is this normal for this model? If so, I'm taking it back! The noise will make me crazy! Thanks!

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Re: New microwave; loud fan when heating items

Since you say it's new, it should be under warranty. I would call GE (see your owner's manual) to get a local authorized service center. Then while you're on the phone with the service center, you can start it up and hold the phone close to it to demonstrate to the technician how loud it is. They should be able to tell you if it will be covered under warranty so you get it fixed free.

Posted on Mar 29, 2007

Re: New microwave; loud fan when heating items

Update: I took it back. After speaking to GE, they said that's just how it is, there is no way to silence or quiet it. I took it back and bought an LG. I love it!

Posted on Jul 01, 2007

Re: New microwave; loud fan when heating items

This is "normal"- AND the fan cannot be turned off during microwave use- I agree- it is way TOO loud. I'm taking mine back.

Posted on Jul 01, 2007

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