Question about Canon Pixma MP500 All-In-One InkJet Printer
I've had a Canon Pixma MP500 for several years and it has never given me any problems. It has been attached to an iMac for about two years, & always happily printed whatever the job was! Yesterday it started printing only black. In a CMYK situation, it does not convert the image to greyscale, but only prints the K/black layer. I ran a test sheet and it only printed the black; no other colors at all, even spotty.
All cartridges are full/close to full. I've tried various resets...
I have to print something in color--help! :P
Hey, Sound like something is wrong with the color cartridge. Replace the color one and try again. If that fails you might have to replace the printer as it doesn't sound like the problem is software related.
Posted on Dec 28, 2008
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Posted on Jan 02, 2017
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It is my pleasure to guide you.
I have done some extensive research on your 'error 6C10'.
I have looked at the following:
PIXMA MP500 Printer
Canon Pixma MP500 Service Manual
2-2. Service Call Errors (by Cyclic Blinking in Orange (Alarm LED) and Green (ON/OFF button), or Alarm LED Lit in Orange)
Cycles of blinking in orange (Alarm LED) and green (ON/OFF button) 16 times
Error [Error code] Valve sensor error [6C00]
Conditions An error occurred in the valve sensor during cleaning.
Solution(Replacement of listed parts, which are likely to be faulty) - Logic board ***'y (QM2-3078)
I realize that the '6C00' error is not exactly your but the manual does not have the 6C10. You can download that at the above link.
I also look at the http://www.retrevo.com/support/Canon-MP500-Multifunction-Printers-manual/id/259bh640/t/2/ Canon Pixma MP500 Users Guide Manual. There are several codes but not the 6C10. You can download this above as well.
Good luck and please post back that you are successful, giving thumbs up, or if I can be more helpful.
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