Question about Canon Pixma MP500 All-In-One InkJet Printer

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My Canon Pixma MP500 is printing only black.

I've had a Canon Pixma MP500 for several years and it has never given me any problems. It has been attached to an iMac for about two years, & always happily printed whatever the job was! Yesterday it started printing only black. In a CMYK situation, it does not convert the image to greyscale, but only prints the K/black layer. I ran a test sheet and it only printed the black; no other colors at all, even spotty.
All cartridges are full/close to full. I've tried various resets...
I have to print something in color--help! :P

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Hey, Sound like something is wrong with the color cartridge. Replace the color one and try again. If that fails you might have to replace the printer as it doesn't sound like the problem is software related.

Posted on Dec 28, 2008

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thanks
Chet
cd.sales@comcast.net
pixma mp500

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