Need to scan a pdf. tried hitting adobe 8 pro would not make pdf using epson, thought it was vista's problem

Adobe reader cannot open .jpg files. Adobe reader is designed to read files with a .pdf file extension. PDF is a quasi-universal format that's common across multiple operating systems. If your scanner will allow you to save files in .pdf format, Adobe reader should be able to open them. Otherwise, you'll have to use a picture file viewer/editor. Most versions of Windows have a picture viewer built in.

I just started having the same issue. However, I don't think the problems was understood. You can one sheet of paper; that's all you need to scan. The scanner will not stop until it has cycled through 8 scans and which point it will then prompt that a e1: Paper Jam has occured. You can hit ok and still safe the document, but it is annoying have to go through the cycles or hit cancel to stop the cycling (at which point you can then still save the scan). I believe Alan and I are both looking for a solution to resolve the issue.

Mine started after a serious paper jam. I am in a rather unique situation as I have to requested elevated priveledges to down load/update any drivers. So personnally I am trying to find a way to work around the issue.

Thoughts would be greatly appreciated.

Make sure you have Adobe acrobat or similar installed so that you have PDF available on the PC. It may also be in the software for the Epson. I had a scanner a few years ago whose software excluded PDF and I ended up installing new software of a generic printer / scanner to use Adobe PDF

It depends somewhat on your OS and the software installed you have installed. With a Automatic Document Feed, the pages need to be face up and the top edge forward in the feeder. On the glass platen, put the documents face down.

Open a TWAIN-compliant scanning application (XP, Vista and Win7 all have Paint which can acquire scans). Vista and Win7 also have Windows Fax and Scan. If you installed other software (such as that which came with the scanner), you would use that - Epson Smart Panel or ArcSoft Photo Impressions. Next open Epson Scan (this doesn't work with the Mac software so look at epson.com for Mac info). This runs the scan (and any specific resolution adjustments you make). It will generally launch when you hit Scan in the application. You can run Epson Scan alone if you do not want to edit the documents right away. Click Start > All Programs > Epson Scan > Epson Scan to use Epson Scan. In the Epson Smart Panel, you would click Scan and Save to start scanning or Scan with Options to adjust the settings prior to scanning.

If the Epson Smart Panel is installed and set up for it (including having a monitor running), you can also initiate scans from the scan button on the unit. Scan problems most often occur when there is a block in two-way communication. Try a new data cable and a different port. If you have a USB hub or print server, try a direct connection. The cable should be under 6' long for best results.

I hope this helps.

Cindy Wells

Adobe Acrobat is a family of computer programs developed by Adobe Systems, designed to view, create, manipulate and manage files in Adobe's

Plug-in from Adobe. It reads documents in PDF format on any platform.


A program from Adobe that lets you capture a document and then view it in its original format and appearance


Adobe has changed the names of the products in the Acrobat family regularly, also splitting-up, joining, or discontinuing products. Between version 3 and 5, Standard and Professional versions were one product simply called Adobe Acrobat.
As of October 2009[update], the current main members of the Adobe Acrobat family are:
Adobe Reader 8/9 Icon

• Adobe Reader 9 (Windows, Mac and Unix)
• Adobe Acrobat 9 (Windows & Mac only; no Unix version)
  • Adobe Acrobat 9 Standard
  • Adobe Acrobat 9 Pro
  • Adobe Acrobat 9 Pro Extended (includes Adobe Presenter)

The latest version
Version 9.0 Adobe Acrobat 9.0 was released July 2008:[10][11]

• PDF version 1.7 (and prior) supported. There are Adobe extensions to PDF 1.7 for Acrobat 9.
• Product Family includes: Acrobat Standard 9 (Windows only), Acrobat Pro 9, Acrobat Pro Extended 9 (Windows only).
• Pro Extended Version includes Adobe Presenter and the features of Acrobat 3D.
• The ability to create Acroforms was restored to Acrobat Standard in this release (in versions 6 through 8, Acrobat Professional was required).
• Enable real-time collaboration of PDFs with synchronized document views and chat.
• Improved Web Capture for capturing entire web pages or just some parts into PDF.
• Integration with acrobat.com to enable storage and sharing of PDF files.
• Personalize a PDF Portfolio with customizable templates for navigation and branding.
• Compare and highlight the differences between two versions of a PDF document.
• Insert FLV (Flash) or H.264 video for direct playback in Adobe Acrobat and Adobe Reader.
• Convert a variety of video formats to FLV for playback in PDF.
• Create PDF maps by importing geospatial files that retain metadata and coordinates.
• OCR PDFs (Paper Capture) using ClearScan. Adobe ClearScan technology creates custom Type1-CID fonts to match the visual appearance of a scanned document after optical character recognition (OCR). ClearScan does not replace the fonts with your system fonts or substitute them by Type1-MM (as in Acrobat 8 and earlier versions), but uses these newly created custom fonts. The custom fonts are embedded in the PDF file (this is obviously mandatory). If the OCR does not recognize a word with enough confidence, then the image (bitmap) of the word is shown in the PDF and the text is put above but hidden (same as what is made in "Searchable Image" mode).
• Adobe Reader 9 drops support for Adobe Reader Extensions 5 and 6 which permit Adobe Reader client software to save changes to filled-in forms in PDFs. Adobe Reader Extensions 6.1 and newer are still supported. Legacy PDFs will still be viewable, however they will open with the warning "This document enables Reader capabilities that are no longer enabled in this Reader version."[12]
• On March 10, 2009, Adobe Reader 9.1 was released which addresses a number of customer workflow issues and a critical security vulnerability while providing more stability.[13]
• On May 12, 2009, Adobe Reader 9.1.1 was released which addresses two critical security vulnerabilities.[14]
• On June 9, 2009, update version 9.1.2 was released which addresses a number of critical security vulnerabilities.[15]
• On July 31, 2009, update version 9.1.3 was released which addresses a number of critical security vulnerabilities.[16]
• On October 14, 2009, Adobe Acrobat 9.2 was released (added support for Windows 7 x86/x64 and fixed many security issues).[17]
• On January 12, 2010, Adobe Reader 9.3 was released which addresses a number of critical security vulnerabilities.[18]
• On February 16, 2010, Adobe Acrobat 9.3.1 was released which addresses two critical security vulnerabilities.[19]
• On April 13, 2010, Adobe Acrobat 9.3.2 was released which addresses several critical security vulnerabilities.[20]

after you installed your printer software , open windows start menu go to control panel then cameras and scanner devices choose the scanner and open it to scan , and you can use epson software instead of windows one

you need to see if your scanner has any OCR software. If it does it needs to be scanned and processed through it to create a document you cane dit.

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A customer called me with the same msg. Let me explain first what the problem was..they had a Graphic PDF that on the HD was 20 MB but when extracted was well over 200 MB..first I had thought the pdf was exeeding the Printers memory but after testing it was not. The customer was printing the document using adobe PRO I had him print the document in reader 8.1 and made sure the print as image under advanced was selected and the document printed..

I have been unable to enlarge anything on my officejet 7680 fax/copier/printer.I have hit the enlarge reduce button and tried all the options in the window but nothing happens.I must be doing something wrong.Can you assist me with this?