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This is unlikely to help. Firstly a clarification. Blu-Ray discs and DVDs are two different types of discs. A standard DVD drive, found in more computers, cannot play Blu-Ray discs. Firstly, insure that your computer has a BR drive. In the case of a desktop PC, there should be a logo on the front of the drive that will indicate. In the case of laptops and netbooks, the logo should be on the bottom of the device. Otherwise you may check the device's properties in the Control Panel to be certain.
Assuming your device does support Blu-Ray, you must have special software to play it. The most common and well supported is Cyberlink's PowerDVD application. Despite the name, it plays BR discs are well. You can buy it at the Cyberlink website here:
What I would do is backup the data on your external (drag and drop to your desktop). Then use disk utility to reformat the external drive. Use FAT format so that you can continue to use it with your mac and pc.
Step 1 Be sure to erase all data on the disc, if media is rewriteable, by going up to the "Recorder" drop-down menu and clicking "Erase Rewriteable Disc." A box will pop up on which you need to choose the correct recorder from the top menu, quick or full erase (best option), and a maximum erase speed is fine. Step 2 Choose your recorder drive on the top right drop-down menu on the main screen. The drive icon next to this menu allows you to set advanced options. (Not needed here.) Step 3 Click on the "Burn" icon in the middle of the main toolbar. This opens up the "Burn Compilation" box. Step 4 Click on the "Multi-session" tab on the "Burn Compilation" box. Choose "Start Multi-session disc", if the disc is to be added to later. Choose "No Multi-session disc," if the disc is to be completed with the current burn. The other options are good at the default settings. Step 5 Click on the "Label" tab on the "Burn Compilation" box to give the disc a title that will be seen in the drives list, such as Windows Explorer, when the disc is loaded. Choose "Automatic Disc name" and enter the desired name without spaces. For spaces, add underscores (shift+hyphen). Step 6 Click on the "Burn" tab on the "Burn Compilation" box to set desired burn and writing actions. "Determine maximum speed" lets Nero determine the recorder and disc speeds, if they are unknown. "Simulation" performs a test virtual test burn to see if all goes well. "Write," of course, burns the disc. "Finalize disc" means that the disc will be burned, so that no more can be burned on it. (For the example, check the boxes for "Write" and "Finalize disc," which is probably already checked.) Step 7 Set "Writing speed," if known, "Writing method" as "Disc-at-once" and "Number of copies". Step 8 Click the "Burn" button at the bottom on the "Burn Compilation" box to begin the actual burning process and the "Writing to disc" window will open. Step 9 Check the "Verify written data" box on the bottom left of the "Writing to disc" window. This will have Nero read the disc, after it is done burning, to verify that all of the data has been properly burned to the disc. This is an important optional step, especially with really important data. If all goes well, a box will pop up stating that "Data verification completed successfully." Step 10 Run the disc in a drive or DVD player to make sure it runs correctly. If it does, the original files on the hard drive may be deleted, if desired.
There may be a malware on your system, a malware has forced the umbrella to close when you drag the mouse over it. try reinstalling your system or change another antivirus program like AVG. i recommend you reinstall that avira of yours and try AVG, Kasperksy or Bitdefender. These three antiviruses are good. Ive been using it in my system for years and it doesnt cause a problem. Pm me for more info.
sir richard the best thing you can do with this type of is go to an early state of your system like restore. If you can't get in go thru your F8 key on boot up. press F8 before you see the windows logo and it will take you into safe mode from there you select the top one ( safe mode) and there you go to your start button and than accessories than system tools and chose system restore.
Ok if all else does not work than you will have to use your system recovery disc that came with computer.
If windows fails to find certin files or goes to a blue screen saying beginning dump of physical memory its the rams
if it stall during different parts of the instillation process and freezes randomly its the processor
if you are using a sata or raid hard driven ensure you load the drivers at the beginning of the windows instillation.. you do this by windows asking you to HIT F6 to load 3rd party drivers, press F6 and ensure got the drivers on a floppy(it can be found on the main board cd)
just insert the floppy and wait till windows loads it