Question about DISH Network ViP622 DVR DTV Receiver / 180-Hours Video Recorder

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Dvr receiver just wouldn't come on- new replacement same???

Our dvr receiver froze up--they sent a new one and we hooked it up tonight but it is doing the exact same thing--won't let us off the system info page

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Cindy please e-mail me if this is not resolved so I can have you give me a call and resolve this isuue for you. I apologize for the inconvenience and thank you for using Fix Ya.

Posted on Dec 31, 2008

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Posted on Jan 02, 2017

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Will no longer record...or pause....

Hey there, Cheri Torres with DISH Network Customer Service.It sounds like this could be a possible hard drive failure if your receiver isno longer controlling your DVR functions. The first trouble shooting step youare going to want to try is performing a hard reset you can do this byunplugging the receiver for ten seconds from the wall outlet. You will alsowant to make sure that the remote is not the issues try replacing the batteriesin the remote. If you receive a 311 error message when you plug the receiverback in and you are still not able to use any of your DVR functions you areprobably going to need to get a replacement DVR. If this is the case I would behappy to assist you further you can email me at Cheri.Torres@Dishnetwork.comwith your account information and I will get a new receiver sent out to you. Ihope you find this information useful and I look forward to hearing from you sothat we can get this issue resolved as soon as possible! Thanks and have agreat day! :)

Feb 17, 2011 | DISH Network ViP622 DVR DTV Receiver /...

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I have a vip622 with hdmi hooked up. no video or audio

Hi there, my name is Mayra Diaz with DISH Network, I just ran into your post, just wanted to make sure that everything is working ok for you. Usually when this issue happens we would replace the HDMI cable first and if that would not work we would replace the DVR receiver. If you have any other questions or concerns feel free to post back.

May 15, 2010 | DISH Network ViP622 DVR DTV Receiver /...

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I have a vip622 with hdmi hooked up. no video or audio

Get a replacement receiver and see if this does not resolve the issue. I expect it will though. In the interim try a different port on the tv if you have multiple HDMI inputs and another HDMI cable if you have one available just to ensure that our suspicions are correct.

Thanks for using Fix Ya and being a valued Dish Network customer.

Mar 28, 2010 | DISH Network ViP622 DVR DTV Receiver /...

2 Answers

How do I transfer memory (recorded programming) to new DVR?

you could do it one program at a time by conecting the video out on the old box to the video in on the new box. and re-record the memory one program at a time, also cunsult tech support through direct tv.

Apr 25, 2009 | Directv Plus DVR DTV Receiver / 100-Hours...

1 Answer

Power won't stay on

This is called power cycling and the receiver must be replaced yet again as it has a faulty power supply. Unfortunately this is the only solution to resolve this issue other than upgrading the receiver type or going to the competition. Hope this helps you out. Thanks for using Fix Ya and let me know if I can further assist you.

Dec 03, 2008 | DISH Network DVR-625 DTV Receiver /...

2 Answers

Remote killing batteries .

Do the batteries actually go out or do you just get a msg on the tv saying the batteries are low? It may be a software issue in the receiver.
Either that or you are pressing buttons more than you think.

Mar 13, 2008 | DISH Network DVR-625 DTV Receiver /...

2 Answers

DirecTv DVR Sensor not working

try reinstalling your update sounds like you missed some of the update

Sorry wish I could help youmore

Please rate

Dec 18, 2007 | Directv Plus DVR DTV Receiver / 100-Hours...

1 Answer

DVR Freezing up

Most likely it's your hard drive going bad. You can replace it and not junk the unit.

Nov 28, 2007 | RCA DVR-40 DirecTV DTV Receiver / 35-Hours...

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