Question about HP JetDirect 610N Print Server

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610N dissapeared no lights, empty EIO, reset no help

Got it to reappear once when printing Config pages. but gone again after power cycle. No ethernet. Is it a power problem? Does it need a reflash? should I just buy a new one. I've heard there are problems.

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Re: 610N dissapeared no lights, empty EIO, reset no help

If you're seeing it intermittently, try the following:

-remove it completely
-power cycle the printer with it out
-check your contacts (be sure no bent pins, etc)
-Try it in a different slot if you have one (most HP's with an internal jetdirect have 2-3 EIO slots, but since you don't mention what model printer you have I don't know for sure).

If it's not talking after all that, likely the jetdirect is actually dead. It's been known to happen. I wouldn't waste the money on a replacement, you'll have better luck getting an external card and it'll be cheaper, too.

HP sells both the JetDirect 170X and 175X externals; there's also the Linksys PSUS4, D-Link DP-300U, TrendNet TE100-P1P, or Netgear PS101NA. Price will vary between $45-80.

Posted on Nov 09, 2007

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