- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You may not be able to load the XP disks - because the unit was manufactured after XP and drivers/controllers may not be available. You can try to boot in SAFE MODE, but finding the drivers that were never written for that model could be a 'needle in a haystack' to locate that works to display or address items in the main system.
is your mouse a lead or wireless mouse??? make sure the lead is securely seated make sure batteries are charged and the usb device is insereted correctly restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer if your mouse works in safe mode click start control panel mouse you should see 4 tabs buttons pointers pointer options and hardware under hardware you have options to troubleshoot also you can select properties under driver you will have the options update driver rollback driver or uninstall in xp or Restart your computer During the boot process you will see on the screen to press a certain key to enter setup Press and hold that key during the boot up process to enter BIOS you can load failsafe defaultsor load optimized defaults ,press escape then press f10 to save to cmos to restart hope this helps you
During the boot process tap thef8 button three times this will boot into safe mode where the only things working will be your mouse and keyboard enabling you to attempt to repair your computer or
During the boot process you will see on the screen to press a certain key to enter setup Press and hold that key during the boot up process to enter BIOS you can load failsafe defaultsor load optimized defaults ,press escape then press f10 to save to cmos to restart hope this helps
try booting into safe mode. hit the f8 key during bootup to get that option and see if safe mode works fine. If it does, then the problem is a bad or corrupt video driver. The display itself could be going bad, also, but that seems less likely if you can see the splash screen every time. If you cant boot into safe mode, you may have corrupt OS and need to do a repair install.
Reformat and Reinstall XP, this would clear whatever data is on the laptop. Or do an XP repair. When you boot with the Win XP install CD-ROM, it loads a minimal operating system, similar to DOS, but compatible with Win XP. At the first screen you select install Win XP (not Recovery Console) and at the next screen it will find that you already have Win XP and offer to attempt a repair. This repair should not touch your Applications or data; it just reinstalls the Windows files. This is great because when it works you don't need to reinstall all your software.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
Have you tried safe mode? You can access it by hitting F8 while the computer is booting up (I tend to press it at 1 second intervals, much faster and the computer gets annoyed :P) You'll get a menu that will let you pick safe mode.
If you can get at the desktop in safe mode then i would suggest shutting off all your start up programs (the list can be accessed by going to the start menu, selecting run, typing in "msconfig" and pressing enter). After those are shut off try rebooting back into normal mode and see if that works. If it does, then you know that a program starting up with the computer is causing the problem and just need to be singled out and removed.
Try booting using the step-by-step confirmation instead of safe mode.
Skip loading the mouse driver that is causing the error. You won't have
a mouse when you get booted up but you can use keyboard commands to
navigate everything while you try to reload drivers.