Question about Brother FAX 375MC Printer
Fax is working fine, but when I try to do the copy, I get a blank page out. So is the case with Incoming FAX which is BLANK. please advise
First guess is you have a bit of dirt (often white-out from people scanning corrected paper that's not quite dry) stuck on the fax scan window. This should be described pretty well in your user manual (which you can download online from brother.com).
Its also possible that there is dirt (typically loose toner) on the laser scan window (there's a laser that shines through it to get the image pattern on the drum). That window is often along the bottom of the unit under the drum/cartridge (take the cartridge out and look). The Brother manual I've seen seems to ignore this possibility.
Print streaks DO NOT mean cartridge drum replacement in many cases !! On brother Intellifax or MFC or other laser copier/printer/fax, keep in mind that either the fax/copy scan window OR the laser scan window can get dirty. If the fax scan window is dirty, you see streaks on outgoing faxes and copies (but NOT incoming faxes). If the laser scan window is dirty, you see streaks on all prints (copies, faxes, print-from-computer).
Note also that when transporting/moving some laser copier with the toner cartridge inside, the toner can get out and make a big mess inside (including getting the laser scan window dirty). An air compressor can be usefull to blow it out. And sometimes using alcohol to clean is a BAD idea (maybe incompatible with plastic and rubber parts). A damp rag is probably fine.
Posted on Nov 21, 2009
SOURCE: Prints faint pages
I have the same problem. It appeared to happen only after I changed the drum but Brother says it's not the drum but could be the laser or something mechanical. It is totally random, sometimes it's fine for a week and other times it happens a few times a day.
It happens with printing and faxes. Not sure about copies.
Did you ever find a solution?
Posted on Jan 11, 2010
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