Question about Brother FAX 375MC Printer

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Unable to Make a copy

Fax is working fine, but when I try to do the copy, I get a blank page out. So is the case with Incoming FAX which is BLANK. please advise

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6 Suggested Answers

SOURCE: Cannot Send or Receive Faxes

brother mfc 240c cannot receive fax. it can send fax only.

Posted on Sep 01, 2008

  • 1 Answer

SOURCE: Will not print.

What a ditz, it just needed a new ink cartridge.

Posted on Jan 23, 2009

  • 167 Answers

SOURCE: Receiving Fax

- If the Printer is connected to a router, you have to configure your router to allow the communication on it.

Posted on Mar 11, 2009

  • 2306 Answers

SOURCE: Printing blank pages when receiving fax

Ask if the ones sending are sending legal size, it may be using 2 sheets to get all from a legal size document.

Posted on Jul 29, 2009

  • 7 Answers

SOURCE: Brother MFC 8220 all-in-one fax prints with a vertical line

First guess is you have a bit of dirt (often white-out from people scanning corrected paper that's not quite dry) stuck on the fax scan window. This should be described pretty well in your user manual (which you can download online from

Its also possible that there is dirt (typically loose toner) on the laser scan window (there's a laser that shines through it to get the image pattern on the drum). That window is often along the bottom of the unit under the drum/cartridge (take the cartridge out and look). The Brother manual I've seen seems to ignore this possibility.

Print streaks DO NOT mean cartridge drum replacement in many cases !! On brother Intellifax or MFC or other laser copier/printer/fax, keep in mind that either the fax/copy scan window OR the laser scan window can get dirty. If the fax scan window is dirty, you see streaks on outgoing faxes and copies (but NOT incoming faxes). If the laser scan window is dirty, you see streaks on all prints (copies, faxes, print-from-computer).

Note also that when transporting/moving some laser copier with the toner cartridge inside, the toner can get out and make a big mess inside (including getting the laser scan window dirty). An air compressor can be usefull to blow it out. And sometimes using alcohol to clean is a BAD idea (maybe incompatible with plastic and rubber parts). A damp rag is probably fine.

Posted on Nov 21, 2009

  • 1 Answer

SOURCE: Prints faint pages

I have the same problem. It appeared to happen only after I changed the drum but Brother says it's not the drum but could be the laser or something mechanical. It is totally random, sometimes it's fine for a week and other times it happens a few times a day.

It happens with printing and faxes. Not sure about copies.

Did you ever find a solution?

Posted on Jan 11, 2010

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I can send but it is a blank piece of paper whats the problwem

I imagine you are using a fax to send a copy in which case the printed page goes face down ( the faxing process actually scans the page , turns the data into signal , transmitted by line to the receiver that deciphers the signal and turns it back into readable data
if you put it in printed side up then the receiver will get a blank page as it is blank on the back of the page

Jan 28, 2016 | Printers & Copiers

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Hi, my incoming faxes are coming through blank -ink levels are fine as I did a copy and it came out properly. Please help. MFC 495CW model

i think this problem is not ur side try to receive fax from one another number

if same

just clean mirror and a withe rod with a clooged cloth and try aging

Aug 03, 2011 | Printers & Copiers

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Blank line down left side of outgoing fax or feeder copy

The most common cause of blank (void) lines on a scanned document is from whiteout on the glass where the page is scanned when using the document feeder.
If there is a clear mylar sheet on the bottom of the document feeder, the whiteout may be there instead.

If there was dirt or a dark smudge on the glass (or mylar), it would show up as a black line, but whiteout is white, and shows up as a void (blank) line.

Mar 11, 2010 | HP Officejet Pro L7680 All-In-One Printer

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The fax machine that is sending you the fax may be also sending a confirmation page that is not needed or compatible with your machine.

I have an older machine that prints a confirmation page after each fax. People on the other end sometimes receive a blank page after each fax that I send them while my machine prints a mostly blank page with only a single line of text at the top with the date and time.

Feb 01, 2010 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

I have a lexmark all-in-one printer, model # x4270, when I fax someone, when received, the fax is a blank sheet of paper?

try and make a copy with the fax... if it comes out the same way... turn the paper face up if it was face down or vice versa and try again... if it works then fax the same way and see what happens... if all goes well then keep copying and faxing that way... if that works but fax does not work... print an internal report... if that does not print then you have main board problems... if internal prints print then you have a problem with your ccd... thats a big long strip that rests right under the keyboard... thats what does the scanning... if that is bad... then when you fax... or copy it will be blank or black... depending on what is blown on it...

Dec 27, 2009 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Incoming faxes are blank outgoing faxes work ok. toner has been changed

Hello sir; Try to make a copy, if copy is OK then replace a new phone cord .if copy not OK still blank, that's means high voltage supply board have problem.

Oct 12, 2009 | Canon L120 Fax Laser Printer

1 Answer

Recieving fax no printout, all other printing processes ok

When you say all other printing processes are ok, I am assuming you can make copies and print from the computer. If so...then are the blank faxes coming from several different fax machines or are they coming from one particular fax machine. If one particular fax machine, then the problem is probably on their end. I need to go backwards a second....when you receive a fax does the machine spit out a blank page or no paper is fed at just receives the fax? Is the machine programmed to just receive faxes to memory to be printed out later? It doesn't make sense for it to print or copy but not to print a fax. If problem persist try a different fax modem.

May 08, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

1 Answer

HP 6210 using double paper?

Try cleaning the rollers (especially in the back door). It stopped mine from jamming. Hope it will stop the double paper thing!

Apr 15, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer


ok...try a test page first, with printer off the computer completely

and..check for newest printer drivers here

Mar 04, 2008 | HP PSC 2210 All-In-One InkJet Printer

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