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Cd drive door will not open. when opened manually and disc inserted door will not close automatically and will not read a disc

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  • Kaj Bjorlin
    Kaj Bjorlin May 11, 2010

    Hi,


    What kind of "door" is on your CD drive? Is it a tray that slides out? Is a somekind of slot in? Is there any lights on the CD? Does it open/close by itself?


    Thanks,


    Kaj

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  • 54 Answers

Is there any power to the drive? IE is there a green light on the front when trying to read the disk?

It may not have the power in, or may have blown a power circuit.

IF it was just the door not opening and the unit has power, i would suggest the little rubber band is having issues and not opening or closing the door.

Posted on Dec 18, 2008

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My disc is not playing nor can I eject it is there some way I can do this I have a Lenovo Think Centre M90z


The drive can be easily removed once removed you can then use the paper clip from the back and push the tray open

Jan 05, 2015 | Lenovo ThinkCentre Computers & Internet

2 Answers

I have an acer aspire x1200-b1601a with a cd/dvd drive that will not open without putting the tip of a knife along the edge and prying it open. the "magic" pinhole is behind the case's cover and cann



CD-ROM, DVD, or other disc tray not opening Locking device or software installed First, verify no locking software installed that prevents the tray from opening. If you are unsure, reboot the computer and as it is booting up, eject the tray. If the tray can eject as it is booting, but stops working after loading your operating system, something is being loaded that is preventing the drive tray from opening. Programs used to burn CDs are a common culprit.
Bad eject button If you are running Microsoft Windows, open My computer, right-click the disc drive icon and choose the option to eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective, and it is recommended that the drive be replaced.
No power to computer or disc drive If you have recently installed a new optical drive or you have moved the computer, the power cable to the CD-ROM may have become loose or disconnected. Reseat the power cable to make sure this is not the problem.
CD stuck within drive If you suspect that a CD may be stuck within the drive, the tray needs to be ejected manually. Look for the small manual eject hole that ( not the head phone jack) located on the front of the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray.
cdrom.jpg
If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become damaged or dislodged. But usually, a stuck CD is blocking the way.

Caution: If you are able to open the CD-ROM drive using a paper clip, we do not recommend continuing to do so. This is meant to be used as a temporary solution; the drive should be replaced.

What to do if CD or DVD stuck in drive? Note: This document is for disc drives with a disc in the drive that prevents the tray from opening. See our CD-ROM, DVD, or other disc tray not opening document, if the tray is not opening at all or doesn't seem to be getting power.
If the CD or DVD is not set into the disc tray correctly, it could be sticking up above the surface of the tray, causing it to get stuck with then tray tries to open. In this case, it may be possible gently shake the computer and move the CD or DVD into the correct place in the tray, allowing the drive to open. However, use caution when doing this, as you do not want to shake the computer too much, or you could damage other components.
If this is a desktop computer, you can prevent damage to the computer by opening the computer and removing the disc drive in order to shake or rotate the drive. When the drive is out of the computer, you can manually release the tray by inserting a paperclip into the manual eject hole.

cdrom.jpg
In the case of a laptop computer or a slot load disc drive, since the CD or DVD does not sit in a tray, it cannot be shaken in order to adjust the disc. If the disc is visible you may be able to move the disc a bit by hand, enough to allow the drive to eject the disc. Again, be careful in doing so, as you could damage the disc or drive in the process.
If you're still unable to get the disc out of the drive after following the above steps, it may be a damaged drive and should be replaced. If the disc in the drive is an important disc and you believe the drive is bad, the drive can be disassembled in order to remove the disc. In the case of a laptop or computer with a slot load disc drive, the computer needs to be serviced in order for the drive the be replaced and the disc to be removed.

reference: http://www.computerhope.com/issues/ch001487.htm

What to do if CD or DVD stuck in drive

Jan 03, 2015 | Acer Computers & Internet

1 Answer

Dell cd drive door won't open


CD/DVD Drive Tray problems
There are two ways to open the CD/DVD drive door if the button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD/DVD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drive tray next to the Eject button. Push the paper clip gently until the drive tray pops out, then pull the tray until it is fully out, then you can remove the CD/DVD disc.
If you still having problem opening with the Eject button, then the CD/DVD drive is faulty and needs replacing.

Feb 22, 2013 | Dell Studio XPS 8000 (DXCWKW12) PC Desktop

1 Answer

The cd door won't open on the tower


CD Drive Tray problems
There are two ways to open the CD drive door if the button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drive tray next to the Eject button. Push the paper clip gently until the drive tray pops out, then pull the tray until it is fully out, then you can remove the CD disc.
If you still having problem opening with the Eject button, then the CD drive is faulty and needs replacing.

Feb 16, 2013 | ZT Group Cisnet PC Desktop

1 Answer

CD DOOR WON'T OPEN


Just below the CD/DVD tray there is a tiny hole. Insert a straighten paper clip in this hole and gently push the paper clip until the CD/DVD tray pops out. You can now pull the tray out until it is in the fully opened position to remove the disc.
Try pushing the eject button to see if the tray closes, then push the eject button to see if the tray opens.
If this foes not work then the CD/DVD drive is faulty and it needs to be replaced.

Mar 06, 2012 | Dell Computers & Internet

1 Answer

CD BROKE IN DRIVE - NOW DOOR WILL NOT OPEN


Seems like some of the particles from the broken CD have remained inside. For manually opening up the drive there is a small hole in which you can insert a straightened paper clip. The drive bay will budge a little and you can pull it out manually. Secondly maybe the belt driving the open/close system has gone weak. Try tapping ******* top of the drive right after pushing the eject button. After you have got it opened i suggest you remove the drive from the PC and do a detailed cleanup by completely dismantling the drive.

Jan 04, 2012 | Dell Inspiron 570 MT PC Desktop

2 Answers

I have a burned CD in the CD drawer and I can't retreive it, I can't find the button to open the door. Somewhere there is a button" OPEN DOOR" but I can't locate it.


There are two ways to open the CD drive door if the button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drive tray next to the Eject button. Push the paper clip gently until the drive tray pops out, then pull the tray until it is fully out, then you can remove the CD disc.
If you continue having problem openning with the Eject button, then the CD drive may be faulty and needs replacing.

May 19, 2011 | Gateway Computers & Internet

3 Answers

Dell Studio 17 Stuck Disc in drive


if you look close infront of the cd-dvd playerdoor there is a little hole if you stick a paper clip in there it will eject it.

Jul 10, 2009 | Dell Dimension 5100 (D51L1) PC Desktop

1 Answer

CD Drive Opens With Difficulty


Hey, you may have damaged the gears when you used the paperclip. There isn't much you can do besides replacing the cd drive. You can pick one up at office supply stores or some walmarts.

Dec 21, 2008 | Computers & Internet

2 Answers

Hi I cannot get my d.v.d drive to open and close. What do I do?


  1. If the keyboard has a CD/DVD Eject key, press it. The Eject key is usually placed by the volume knob and is marked by a triangle pointing up with a line underneath.
  2. Double-click My Computer .
  3. Right-click the icon for the CD, CDRW, or DVD drive that is stuck, and then click Eject.
  4. If the CD or DVD drive door button is a long clear plastic bar on the front of the PC, press firmly on the right side of bar. Some models have a button on the front panel of the PC to the right of the hinged door. Press the button to eject the drive.
  5. If the drive door button is part of the PC case and is covering the actual drive door, open the door that is part of the PC case and press the Eject button on the faceplate of the drive.
  6. Restart the PC and press the Eject button on the front of the drive when the first screen appears (before Windows launches). If the drive door opens this way but does not open in Windows, another software program is taking control of the CD driver. Try shutting down or configuring any software programs that create discs or monitor the CD or DVD drive.
  7. If the door still does not open, do the following:
    1. Close all programs and shut down the PC.
    2. Unplug the power cord from the power outlet.
    3. Look for the small hole on the faceplate of the CD or DVD drive. This is the manual release. The location of the manual release hole will vary

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  1. Straighten the paperclip and insert it into the manual release hole until resistance is felt.
  2. Once the resistance is felt, keep pushing the paper clip until the drawer opens a little.
  3. Remove the paper clip and gently pull out the drawer until the disc is accessible.
  4. Remove the CD and turn on the PC.
If the tray still does not open, do the following steps to check the power cable for the drive. Work on a hard flat surface over a non-carpeted floor:

  1. Turn off the PC.
  2. Unplug all power cords from the back of the PC.
  3. Press and release the Power button on the front of the computer.
  4. Remove the side panel.
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  1. Unplug the power cable and wait five seconds.
  2. Find a different power cable that is not being used, plug the different power cable into the back of the drive, making sure that it fits firmly into the socket. If a different power cable is not available, replug the original power cable into the back of the drive, making sure that it fits firmly into the socket.
  3. Replace the side panel and plug in the power cord.

  1. Turn on the PC and press the eject button on the front of the drive.
If the optical drive does not have the manual eject feature and the CD tray will not open by using the steps in this document or if a disc has shattered inside the drive, the CD, CDRW, DVD drive may need to be replaced.

Thanks



Aug 18, 2008 | Computers & Internet

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