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i had this problem alot for first week or two when moving stuff about best bet is to reset the little bugger leave it to sort itself out with the newly transfered data then switch off and upoun power up reset again hope it helps :)
I am assuming that it's disconnected when the Docked screen is showing.
There should be a small reset button on the bottom of the device. You'll need a paperclip or some other narrow object to push it. The player should turn off, and when you turn it back on, the player should rebuild. (Don't worry - you shouldn't have lost any data in the process.)
You might need to wait for the battery to die, which could take a while. I also found out there's a reset button on the Zen. There should be a little hole under the on switch, and you need a pin or paperclip or something to press it. After you do, the screen should turn black. Then you can turn it on, and it will be unfrozen. This has worked for me numorous times.
if you are using a fromt usb port- switch to the back usb. The front ports don't always give the zen enough power. Also- look in Device Manager and see if there is a zen listed there- and if it is does it have a yellow exclamation mark? It may not be the zen that is having problems but your computer.