Question about RIM BlackBerry Curve 8310 Smartphone

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Blackberry wont turn on just shows red line through battery

Two weeks ago my blackberry went blank, will not charge up and the only sympbol is a battery with a line through it. I have replaced battery and it still shows the same symbol. I have the same problem, anyone know how to fix?

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  • quack_simon Dec 18, 2008

    I just had the same problem, but i had gotten batteries switched and i switched back to other one and it seems to work fine, so make sure you have correct battery and make sure it contacts right!! hope this works!!

  • 90236ak Dec 25, 2008

    I had the same problem. At first I was able to change the battery with another old battery I owned and that worked fine. But then it happened again and changing the battery again would not help. I tried calling T-mobile and they said I needed to bring it in to a T-mobile store for them to see it first hand and for them to try a new battery. The tech at the store was not shocked to see the symbol and contacted T-mobile support who quickly agreed to replace the device at their cost.

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Sounds like the display. There is a warranty on the unit. Contact your provider to find out what your service and replacement options are.

Posted on Dec 18, 2008

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SOURCE: blackberry wont turn on just shows red line through battery

just put a piece of paper on the top of the battery (the part where u push it down) it shows the battery with a red line slashed across because its too loose...

it worked for me!

Posted on Nov 01, 2009

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Blackberry wont turn on just shows red line through battery


just put a piece of paper on the top of the battery (the part where u push it down) it shows the battery with a red line slashed across because its too loose...

it worked for me!

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