Question about VeriFone Omni 3700

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BECOME the loyalty card processor

We have several locations on our loyalty card program... and several hundred thousand loyalty cards in the wild. Our current loyalty card processor's transaction fees are a burden, and we're interested in becoming our OWN processor (in-house management of the loyalty card system). Can anyone point me in the right direction as to where to purchase the necessary hardware (servers, etc) and software to interact with our current terminals? We currently use Trans 460, Omni 3730 and 3750 terminals. A programming manual would be helpful, if I could find one. The goal is to get away from the transaction fees, and host and manage everything in-house. Any ideas?

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  • sloppyjo_nes Dec 20, 2008

    Thanks. I'm most concerned with the part you mentioned first (actually processing the transactions). The seecond part is doable, as we have access to various reports, and are only on a monthly contract with the current processor. I will check out Praire (http://www.prairietrail.com), and perhaps they can assist in getting us through problem 1.



    In the meantime (prior to your response) I was finally able to get a hold of someone at Verifone (not an easy task). The guy I spoke with said he'd do some research on what in-house solutions they could offer, and get back to me.


    Thanks for your response. :-)

  • sloppyjo_nes Dec 20, 2008

    Thanks. I'm most concerned with the part you mentioned first (actually processing the transactions). The seecond part is doable, as we have access to various reports, and are only on a monthly contract with the current processor. I will check out Praire (http://www.prairietrail.com), and perhaps they can assist in getting us through problem 1.



    In the meantime (prior to your response) I was finally able to get a hold of someone at Verifone (not an easy task). The guy I spoke with said he'd do some research on what in-house solutions they could offer, and get back to me.


    Thanks for your response. :-)

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There are two parts to this problem: 1) actually processing transactions, and 2) all the cards "out in the wild".
Prairie Trail Software sells host software that can process the transactions for you. It would be a custom solution.
However to get the data on all those existing cards will be the problem. You will need to get reports from your current processor that give you all the data about those cards in the wild. If you can not get those reports, then you are not able to transfer all those existing cards (and histories and account balances). In that case, you would need to replace those cards and run side by side until you can get most of them replaced.

Posted on Dec 19, 2008

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