Question about Brother IntelliFAX 1270E Plain Paper Fax

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MACHINE ERROR 77 POPS UP ON THE SCREEN AND IT SAYS TO UNPLUG AND CALL BROTHERS

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  • slambeth Mar 03, 2009

    We had a power failure over the weekend, and now the screen is flashing this message - have tried unplugging, etc to no avail.

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It sounds like you have a bad FUSER Unit.

Posted on Dec 18, 2008

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1 Answer

Machine is on and showing "error message #77 and says to unplug machine and call dealer. What is error 77?


Error #77 refers to a mechanical problem, but I'd say about 7 times out of 10 it's a mistake. Fortunately, Brother fax machines have override commands :). Try this:

1. Turn the power off and unplug the power source.
2. Press and hold the menu button and plug in the power source (don't let go of the menu button!).
3. Hold the menu button for 5 seconds after plugging in the power source.
4. Release the menu button and press "91"

5. If the screen still shows the error code, press "99".

Hopefully this will override the error and you can get back to work :) .

Hope this helps! Good luck!

Aug 30, 2010 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Error 77 message


The 77 error is caused by a fuser temperature sensor. The following steps can be used to possibly reset the Intellifax 4100 77 error.

1. Unplug machine then wait 15-20 minutes.
2. Hold down menu key. Plug in machine.
3. Release menu key at maintenance message.
4. press 91 then set button
5. press 99 then set button
6. Machine will warm up.
7. Press Reports key, then press 1. This will test if the machine can
print.
If these steps do not reset the error the thermal fuse would have to be replaced by a repair technician.

Jul 22, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Machine error 77


Hello there, in a situation like this the best thing for you to do is to call Brother customer service at 800-284-4329 and explain the problem.
Thank you

Jul 16, 2010 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Fax machine Error 77 What do we do?


This is a Heater thermistor short circuit, to reset it...
  1. Unplug the power, press and hold the menu button, plug in the power
  2. (hold the menu button for 5 seconds after power is plugged in). Release
  3. the menu button, now press 91, if the display still shows the error,
  4. press 99.
Most people just ignore it, I suppose eventually if the thermoster is malfunctioning you could burn the printer out. But from a cost perspective I don't think it's worth replacing.

Jun 10, 2010 | Brother IntelliFax-4100e Fax

1 Answer

Error 77


Error 77 is fuser error . Shut off the power for 20 minutes . If that didn't reset the unit , then you need a new part . Call the local dealer to ask about new part price .

please rate !

Apr 13, 2010 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Machine says "unplug and call brother


unplug the machine for 15 to 20 minutes then try again. If not then within 2 seconds hit the keys in this order:
Menu-2-8-6-4-* (star key to left of 0) this may take a couple of attempts, but you will know when you are there because the lights will start flashing.
"maint. mode" then hit:
9-1-"set
and finally 9-9-"set"
this should clear up the error message if there is not a problem with the fuser unit.

Jun 24, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Error 77


You have fuser failure. Replace the fax cause repair isn't worth the cost.

Apr 08, 2009 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Error 77 pops up, then it says to unplug and call brother


You probably have a bad FUSER unit. Call a Brother Dealer for service.

Jan 22, 2009 | Brother IntelliFAX 2800 Laser Fax

1 Answer

I have a intellifax 4750e and getting error code 77 unplug and


We have a Brother 4750. Experienced a power outage. Now it's giving a message of "error77" what do we do?

Dec 20, 2008 | Brother Office Equipment & Supplies

1 Answer

Brother MFC 9030


Open the printer and check to see it your fuser is worm up. Do not touch the fuser. If it is cold. you have a problem.

You fuser may be at end of life. Need to be replaced.
cost price of fuser and labor will come close or above cost price of machine. your choice.

Good luck

Jul 24, 2008 | Brother International Plain Paper Fax

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