Question about Brother IntelliFAX 1270E Plain Paper Fax

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MACHINE ERROR 77 POPS UP ON THE SCREEN AND IT SAYS TO UNPLUG AND CALL BROTHERS

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  • slambeth Mar 03, 2009

    We had a power failure over the weekend, and now the screen is flashing this message - have tried unplugging, etc to no avail.

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It sounds like you have a bad FUSER Unit.

Posted on Dec 18, 2008

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Posted on Jan 02, 2017

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After paper jam am getting error 77


Try this one:

1) Unplug machine.
2) Hold down menu key while plugging in machine.
3) Enter 99 while holding down menu key
4) After it says "PLease wait" hit the stop/exit button to get out of the maintenance mode
Hope that helps.....

Aug 01, 2008 | Brother MFC 6800 All-In-One Laser Printer

1 Answer

Machine is on and showing "error message #77 and says to unplug machine and call dealer. What is error 77?


Error #77 refers to a mechanical problem, but I'd say about 7 times out of 10 it's a mistake. Fortunately, Brother fax machines have override commands :). Try this:

1. Turn the power off and unplug the power source.
2. Press and hold the menu button and plug in the power source (don't let go of the menu button!).
3. Hold the menu button for 5 seconds after plugging in the power source.
4. Release the menu button and press "91"

5. If the screen still shows the error code, press "99".

Hopefully this will override the error and you can get back to work :) .

Hope this helps! Good luck!

Aug 30, 2010 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Error 77 message


The 77 error is caused by a fuser temperature sensor. The following steps can be used to possibly reset the Intellifax 4100 77 error.

1. Unplug machine then wait 15-20 minutes.
2. Hold down menu key. Plug in machine.
3. Release menu key at maintenance message.
4. press 91 then set button
5. press 99 then set button
6. Machine will warm up.
7. Press Reports key, then press 1. This will test if the machine can
print.
If these steps do not reset the error the thermal fuse would have to be replaced by a repair technician.

Jul 22, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Machine error 77


Hello there, in a situation like this the best thing for you to do is to call Brother customer service at 800-284-4329 and explain the problem.
Thank you

Jul 16, 2010 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Error 77


Error 77 is fuser error . Shut off the power for 20 minutes . If that didn't reset the unit , then you need a new part . Call the local dealer to ask about new part price .

please rate !

Apr 13, 2010 | Brother IntelliFAX 2800 Laser Fax

2 Answers

Message on machine states error 77, unplug and call brother?


Error 77 basically means- Heater thermistor short circuit. However, the message is sometimes incorrectly shown. You can try this- power off the machine, take out the cartridge, close the door and power up. The machine should notice either the toner or the front door is not in place. Now open the door and place the toner. This might solve the problem. You can also try to soft reset the printer. If none of these works, you might have to change the thermistor.

Apr 06, 2010 | Brother MFC 9700 All-In-One Laser Printer

1 Answer

Error 77 pops up, then it says to unplug and call brother


You probably have a bad FUSER unit. Call a Brother Dealer for service.

Jan 22, 2009 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Brother MFC 9030


Open the printer and check to see it your fuser is worm up. Do not touch the fuser. If it is cold. you have a problem.

You fuser may be at end of life. Need to be replaced.
cost price of fuser and labor will come close or above cost price of machine. your choice.

Good luck

Jul 24, 2008 | Brother International Plain Paper Fax

1 Answer

Brother MFC-8500 Fax Error 77


Error 77 is a fuser error. If resetting the power doesn't work, then the fuser is bad and it will need replacement. Repair should cost around $200-250.

Jun 13, 2008 | Brother MFC 8500 All-In-One Laser Printer

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