Question about Garmin StreetPilot C330 GPS Receiver

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C330 external antenna connector has gone into the gps

Is there a way to retrieve it.

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Yes there is a way of retrieving it just take the faceplate off unit and there is 4 small phillips screws there take them out and unit will come apart

Posted on Dec 23, 2008

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Garmin 330 wont locate satellites in van only.


Do you have a heat reflecting windscreen? These are a total barrier to GPS signals. It may be getting the odd satellite through the side windows if you have such a windscreen. An external antenna, such as the ones supplied by Gilsson.co, would be ideal but you need to have an external antenna socket on the GPS. Not many car units have this feature. Another option is to try a re-radiating antenna but I've not seen these for ages - bought my last ones from www.rnrplace.com

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1 Answer

Garmin c330 antenna connector has fallen into the gps


Pry off the colored faceplate around the screen. Underneath will be four screws. Remove them and open the unit up. You should be abe to access the inside of the unit to figure out a way to reattatch the connector. I have not had to do this but I have opened a couple up to replace displays. The hardest thing is getting the thing back together due to how the antenna mounts (poorly). Just open it slowly and visualize how it goes back in. I have no advice on actually fixing your issue, just on how to get in to look around.

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MY STREET PILOT C330 DOES NOT RECEIVE SIGNAL IN MY 2008 TOYOTA HI


Most likely, the there is something in the construction by shape or dimensions of the vehicle that is attenuating the signal strength. Microwave frequencies such as from satellites can be critical.

If your GPS has an external antenna connection, you can go to a Garmin dealer and get an external antenna kit. This should increase the reception strength.

Just for your interest, the newer models of GPS have improved design of their front end, thus giving better reception. I found this right away when I bought a new GPS.


Jerry G.


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If you are looking at the external connection end with it in a "V" position, on the right - the upper one is green & the lower one is red. On the left - the upper one is yellow & the lower one is black (or the big bunch of copper wires). Be sure you are reconnecting an exact pin set up - an s-video is not the same (unfortunately). If you found a replacement antenna or a correct replacement part, please let me know where. I have to repair mine too.

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The C330 does not have bluetooth capability. Regardless, this has nothing to do with the unit's ability to acquire satellites. Nor should the type of vehicle you purchased, unless the unit is unable to receive due to some feature, like something in the windshield, which is preventing the unit from receiving a proper signal. Does the unit work outside the vehicle?

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Purchase an external antenna from Best Buy or on line from Garmin.

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If your car have an athermic heat reflecting windshield this might be part of your problem. It will block GPS satellite signals. If this is the case then try using an external antenna.

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go to thetips and tricks and try a full factory reset

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