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Pacific Digital CD/DVD not recognized

I accidentally deleted the Roxio Easy CD & DVD software and the Record Now software and my Windows XP won't recognize the Pacific Digital external drive. I am not sure which software it used but I cannot find the disks. I don't see it in Device Manager either. Is there any free software out there that would recognize this drive or something I can do? Thank you. Michele

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  • mharkansas Dec 18, 2008

    Okay, now I think I got it to recognize it in the Device Manager. It has a yellow exclamation point next to it under USB Mass Storage Device (it's an external using a BUS port). I guess now I would need some software.

  • mharkansas Jan 02, 2009

    Well my pacific digital external drive was not getting any power on the front of it (light not on). So a friend came over and pulled the rubber apart (no screws to unscrew for that) and, walla, there was an internal CD/DVD in there. He removed a few screws to disconnect it from the case and we installed it as an internal. He also had a Nero Express disk with him so the whole thing is working now.

    FYI in case anyone stumbles upon this in a search: How I got the device manager to recognize the drive with the yellow exclamation point was I went to www.dougknox.com and downloaded a very small program called xp_cd_dvd_fix.vbs and ran that. It restores CD-roms and DVD's to Explorer. It deleted 5 things in the registry that were interfering. Here is one of them as an example:
    WshShell.RegDelete "HKEY_LOCAL_MACHINE\system\CurrentControlSet\Services\Cdr4_2k\"

    Problems solved!

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Lost instillation cd

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