Question about Tomtom GO 910 GPS Receiver

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Where is the reset button on the 910?

Looked all over the unit could not find the reset button.

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  • makoa87745 Dec 27, 2008

    Thanks for the help, it took a while to the reset button. Once rest the unit worked fine.

    Here are photos of the location for future help.











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Turn tom tom over where you see the pins that connect to the mounting brace. while you have it this way look down almost to the back of unit. you will see a tiny hole just big enought to fit a very small paper clip in hole. press on time and it will reset it for you. you have to look very very close to see it.

Posted on Dec 28, 2008

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Look on the botom keeping screen towards your face on the top right of the connector will see half circle shape with very tiny hole. take a stapler pin to reset

Posted on Dec 26, 2008

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1 Answer

Reset button on 910 ???


Before you reset your 910, first make sure your battery is (well) charged and if you are using an SD card, it is taken out.

The reset button is actually a tiny hole at the bottom / base of the unit.

Simply use a straightened out paper clip or something similar, insert it into the hole and hold it there for 20 seconds or so, until the device turns off. Then push the ON/OFF button and hold it down for a while ... (5 seconds ... or lots more) until the device powers up again. If you're using an SD card, you can then insert the card (when it is looking for it).

Mar 07, 2013 | Tomtom GO 910 GPS Receiver

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Power to same, but not turning on, can't locate so-called "reset" button on bottom????


Looking at the docking area note the gold connection terminals and which end the round coaxial connector is at. You should also be able to see the green circuit board that the terminals are mounted to. Then next to that you'll see a section of the plastic casing that has a little rubber piece in it. At the end of that part of the case opposite the coaxial connector mentioned earlier you should see a small notch in the plastic. That is the reset button. With the unit on use a regular size paper clip and gently press it in and you unit should reboot.

May 26, 2009 | Tomtom GO 910

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TOMTOM 910 will not turn on after charging


According to Kevin A who says, and thanks by the way (There is a reset button on the back at the top of the unit. It should be on the right side as you turn the unit around. Insert a paperclip or pin into this hole, and the unit should reset) at it works 100% because I tried this morning after being quoted £55 to have my GO910 fixed and now it works after the price of a paper clip. Doug rrp3

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GPS 910 HAS FROZEN SCREEN


First, do a reset:
http://www.tomtom.com/support/index.php?Language=4&query=reset&FID=7134

If no result, do a hard reset:
  1. Hold reset button pressed for approx 15 sec
  2. Press power button while pressing reset button
  3. Release reset button while still pressing power button
  4. Device should start, hold power button pressed until you see white text on screen, last line should read "RTC..."
  5. Release power button

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do you have a sd card in the unit? take it out and push the reset button

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The reset button is normally at the bottom

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Have you tried resetting the unit? On the back at the top of the unit is a small reset button. Take a small pin or a paperclip, and push it in there for a few seconds. The unit should reset.

Nov 20, 2007 | Tomtom GO 910 GPS Receiver

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Back light of the LCD display is not working


Get a RMA by TomTom by callinging them directly (see on TomToms webpage) I've solved by shipping my unit to Neaderland with UPS at no cost, they replaced the motherboard (not the display, this  just remained the same!) I've received the repaired 910 after 5 days and I've spent no one cent! And I've got also the battery, AC power supply and software replacement! Other problems of the software are still present: the unit won't cange colors by night-light changes (only one time after a reset...), tryes to connect to phantom computers, after a power on it get off and then on if connected on the car support,... The 910 is a crazy device, not stable at all. I think I'll change it with the new model Go930T Ciao (sorry for my bat english)

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1 Answer

Switch on


Have you tried resetting the unit? There is a small reset button on the back at the top. Put a small pin or a paperclip in the button, and press it for a few seconds. This should reset the unit.

Aug 15, 2007 | Tomtom GO 910 GPS Receiver

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