Question about Canon MV3i Mini DV Digital Camcorder

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Canon MV3i When I turn the camera on (power dial in any orientation) I instantly get a "Remove cassette" message accompanied by a bleeping sound. After approx 10 secs the message and bleep stop and are replaced by an "Eject" message. I remove the cassette and then replace but get exactly the same sequence of events. I remove the cassette and replace with a new one. The new cassette works for approx 10 mins and then same sequence as previously encountered ("Remove cassette", Bleep,"Eject"). I have now tried approx 10 new cassettes and had the same problem with each.

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5 Suggested Answers

SOURCE: Message reads eject. won't eject

Ihatecanon, Tried the steps you provided above with no luck. Then decided to gently smack the camera twice on the right-top side of the tape compartment. It freaking worked the first time. Got this idea by watching Eric Cartman on South Park... No, really. I read about this in another forum. It's a quick $150 back in your pocket. Just think. You sent the camera to their tech guys and paid them 150 to SMACK-IT :)

Posted on Sep 29, 2007

SOURCE: Canon MV800i tape would not eject.

Put pedalfoot in camera, shake vigorously.

Posted on May 13, 2008

  • 1 Answer

SOURCE: Canon ZR900 cassette won't eject

you could hit like the method for if a canon won't let you put in a cassette but i don't know if that will work. just hit it on the non screen side a few times and in theory it should work.

if nothing it will get rid of stress

Posted on Jan 03, 2009

  • 1 Answer

SOURCE: "remove cassette" warning on ZR100

I have read that slapping the non-foldout display side of the camera a few times has worked for several people.

Posted on Apr 01, 2009

  • 3083 Answers

SOURCE: Canon ZR 10 Digital Video

Usually the cassette mechanism just needs cleaning when this happens, and a camera repair or tv repair shop can clean it. You can try a dry or wet cleaner, and they're available on the net (just google it), or try
Best Buy or Radio Shack.
If a cleaning doesn't fix the problem, it will have to be serviced.
Good luck, and hope this helps.

Posted on Oct 26, 2010

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Canon ZR500 won't close cassette bay

If your camcorder experiences an error, you may be presented with a ?Remove the Cassette? message. There are several reasons that this message may appear, but it is essentially a safety warning that is designed to protect the camcorder and/or tape from damage. The camcorder?s tape drive mechanism is made up of many precision components that, once damaged, may cause further problems if the mechanism continues to operate. When a problem is detected the safety mechanism is activated. The ?Remove the Cassette? warning and the camcorder?s safety mode may be activated by a variety of conditions such as: 1. Condensation is detected ? If condensation is detected by the camcorder, the ?Remove the Cassette? warning may occur. 2. Component failure ? If an electrical or mechanical component in the camcorder fails, the safety mode may activate to prevent any further damage to the camcorder. 3. Sand or grit damage ? The camcorder?s tape drive mechanism consists of many tiny gears. Sand or grit can cause a gear to jam and stop turning. This will cause the camcorder's safety mode to activate. 4. Impact damage ? If a camcorder is accidentally dropped or bumped against a hard surface, it is possible that a misalignment of the tape drive mechanism may occur. 5. Liquid damage ? If either the camcorder or the tape is exposed to water or any other liquid, a variety of malfunctions may result. Please avoid this situation. 6. Improper videotape insertion ? If a tape is forced into the cassette compartment, or if the cassette compartment is pressed down while the tape is loading, damage may occur to the tape drive mechanism. Please refer to the User's Manual. 7. Damaged or defective tape ? If a tape becomes damaged, please discontinue its use. Operational Recovery Steps Depending on the conditions that caused this message to appear, it is possible that the camcorder operation may recover. Please follow these steps: 1. Eject the videotape Insert a new or known good videotape. If the message does not persist, it is possible that the tape was damaged. If the camcorder still displays the message with a new tape, please proceed to step 2. 2. If condensation had been detected causing the Remove the Cassette warning, remove the cassette, and allow at least one hour for the moisture to dry. If the "Remove the Cassette" message continues, the camcorder may require service. Please contact Canon USA's Tech Support Center at 1 (800) 828-4040. Technical support hours are Monday through Friday, 8:00am - 12:00 midnight; and Saturday 10:00am - 8:00pm (all times EST). Alternatively, if electronic support is preferred, please send your email to

Aug 27, 2007 | Canon ZR500 Mini DV Digital Camcorder

2 Answers

Canon ZR900 cassette won't eject

you could hit like the method for if a canon won't let you put in a cassette but i don't know if that will work. just hit it on the non screen side a few times and in theory it should work.

if nothing it will get rid of stress

Dec 12, 2008 | Canon ZR900 Mini DV Camcorder

3 Answers

"remove cassette" warning on ZR100

I have read that slapping the non-foldout display side of the camera a few times has worked for several people.

Dec 06, 2008 | Canon ZR100 Mini DV Digital Camcorder

3 Answers

Loading a cassette

having the same problem...when I put a new tape in it just ejects it right away!

Apr 17, 2008 | Canon ZR200 Mini DV Digital Camcorder

1 Answer

Condensation found

inspect the flex around the chassis when it comes out it is brown sometimes it comes loose or breaks and you will get that message. you could take the cassette cover off and get a better look just follow every flex to were they go and look closely for cracks.

Dec 24, 2007 | Canon ZR20 Mini DV Digital Camcorder

6 Answers

Remove The Casette Message

THESE CAMERAS ARE PEICES OF ****!!!!!!!!!!!!!!!!!!
I suggest that no body buys from cannon again!!
I am suppose to record my sister-in laws wedding and BOTH of my ELURA 100's are displaying the EJACT TAPE message!

This takes pateince however for me it works....When you get the EJECT TAPE mesage....eject the battery with the power on (thus the power will go off by means of the battery not being in camera) then slap the battery back in....and KEEP doing this untill eventually the camera will NOT DISPLAY the message and actual work.

It may take up to 20 trys ....slap it in..slap it out...slap it in slap it out...BUt for me it works.

If it appears to work but as you hit the RECORD button it beeps and displays the EJECT tape message again...Go back and eject the battery again and repeat the STEPS...but dont worry , that means your getting closer to it working.. LOL

P.s- I hate CANON

Sep 23, 2007 | Canon Elura 100 Mini DV Digital Camcorder

8 Answers

Cassette jam

I had this problem, and here is how it was resolved.

My cassette would not pop out when I opened the door with the camera turned on. When I turned off the camera and opened the door, it slid out much further, but still failed to pop open so that I could remove the tape. Then it slid back in.

Remove the battery, and have the camera off, but make sure the power cord is connected. Open the door until the tape slides out further than at other times. (Note: It intermittently slides out further when the camera is off. Sometimes it will not slide out any further than when it is on.) When the tape is slid out as far as it will go, quickly remove the power cord. The tape will stay in the slid-out position. Now, at the bottom side of the tape door there is a curved channel for a small pin to slide in. This channel has a 90% curve at the bottom of the channel to catch the pin, which holds the door closed. Push that pin back a little (toward the lense) to get it to go around that 90% curve, and the door will pop open so you can remove your tape. The ribbon of your tape will be jammed in the camera a little, so you will have to be careful and move the ribbon around a little until you can get it out freely.

This worked for me twice. I did not try putting a tape in again.

I hope this helps.

Apr 10, 2006 | Canon ZR10 Mini DV Digital Camcorder

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